OuterBox reviews

3.4

54% would recommend to a friend

(25 total reviews)
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Jeff Allen

77% approve of CEO

50% positive business outlook

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25 reviews

Reviews about "Compensation"

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2.0
Apr 12, 2025

Terrible Leadership

Recommend
CEO approval
Business Outlook

Pros

You'll learn a lot quickly or of necessity. Most co-workers are great people.

Cons

Current leadership had no direction. Only room for advancement when good managers move on. Management does not care about bottom rung employees, zero incentive to be a good performer.

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OuterBox Response
1y
At OuterBox, we take team development and long-term retention seriously. While rapid learning is part of our fast-paced environment, it's not a substitute for structure, support, and clear career paths—areas where we’ve made significant, intentional investments. Earlier this year, we launched comprehensive career progression plans to provide transparency and direction for advancement across all roles. These are reinforced by monthly Sparring Day training sessions, designed to ensure every team member is actively growing in their role and adding strategic value to our clients. To further demonstrate our commitment, we also implemented a performance-based bonus program tied directly to client retention and teammate impact. Our focus on accountability extends to leadership as well—we’ve clearly defined our 3-year vision and 2025 objectives, and we review progress against those objectives openly in our monthly company-wide meetings. We’re proud of the direction we’re heading and remain focused on fostering a culture where people are empowered to succeed and stay.
4.0
May 1, 2024

Good Place to Work

Recommend
CEO approval
Business Outlook

Pros

Not a bad salary, the company tries to make an enjoyable remote work culture. They encourage internal promotions and are happy to move you to a different department if you're interested, so there are good opportunities for growth and career development.

Cons

Sometimes the clients we sign aren't a good fit, but we continue to sign them anyway for the sales numbers Health insurance plans are not good, at least the one I chose

2.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

They offer a remote working environment

Cons

VP leadership and up includes only 1 female Director level leadership includes only 3 females High rate of employee turnover Average 60% churn rate for clients Unrealistic expectations for performance Take on any client regardless of the fit or client expectations

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OuterBox Response
2y
OuterBox is proud to support a diverse workforce and we are dedicated to investing in and developing our employees to provide them with opportunities for growth. As a leader in the digital marketing space, we strive to provide valuable services for companies of all sizes, in all industries. We are proud of our phenomenal team of professionals, and encourage them to do their best work for every client, while making sure our leadership team is available to eagerly provide support and guidance. As part of that, we encourage team members to reach out to their leader with any challenges they encounter in meeting expectations or handling workloads because ensuring a healthy work-life balance is extremely important to us.
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