Outreach reviews

3.8

73% would recommend to a friend

(561 total reviews)
avatar

Abhijit Mitra

92% approve of CEO

73% positive business outlook

Outreach has an employee rating of 3.8 out of 5 stars, based on 561 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Outreach employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

561 reviews
1.0
Feb 9, 2023

Run

Recommend
CEO approval
Business Outlook

Pros

- Friendly co-workers - Flexible work environment - Decent benefits

Cons

- Poor GTM strategy - Great product for SDRs but not for rest of the sales cycle - Weak sales leadership / management - Every 6 months half the BDRs and AEs quit owing to change in comp plan - Have a senior exec call the prospect seems to be the go-to pipeline development approach! - Honestly how many rounds of funding have they received and how mush cas do they have left as they burn, burn, burn. Good luck for that IPO - Maybe it just isnt possible to keep growing with the current and near-term product/feature set

1.0
Sep 22, 2023

Think Twice!!

Recommend
CEO approval
Business Outlook

Pros

Quality co-workers - though most have been let go or left on their own. Competitive pay.

Cons

One of the most toxic environments I've encountered. No direction, constant fear for your job, poor leadership, unattainable sales targets, etc. Even managers who "have your back" will turn on you to save their own jobs. Sad when management tells you to "fall in line or you wont have a job". There is no reason to join this company. There are plenty of other great companies with leadership that values and respects their employees.

2.0
Sep 19, 2022

Significant leadership issues

Recommend
CEO approval
Business Outlook

Pros

Decent people in mid and lower management up until VPs who are empathetic and care for their teams. Comfortable working hours. The product is good and is the major reason why the company has been doing well so far. HR and back office teams are good to work with.

Cons

Senior leadership (c-suite and SVPs) are inept and disconnected from the rest of the workforce and slowly creating a toxic environment in which only a few people know of the critical decisions being taken. There seem to be a lot of cliques within the org. Decisions being made lack process and are not driven by data or merit. They are made by a few people at the top and handed down to the rest of the organization. This has led to the rest of the org feeling estranged from leadership and confused about which direction the company is going. The company has grown significantly in the last few years and only now being tested with the changing marketing conditions. The work culture was great in positive times but now it has become toxic with leaders blaming each other on what's wrong rather than teaming to solve for issues together. This has led to employees constantly working under pressure and concerned they will get laid off sooner than later.

Viewing 19 - 21 of 561 Reviews

Glassdoor has 578 Outreach reviews submitted anonymously by Outreach employees. Read employee reviews and ratings on Glassdoor to decide if Outreach is right for you.