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P.F. Chang's

Engaged Employer

P.F. Chang's reviews

3.4

44% would recommend to a friend

(3,553 total reviews)
avatar

Jim Mazany

23% approve of CEO

31% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

3.2

Compensation and benefits

3.0

Senior management

P.F. Chang's has an employee rating of 3.4 out of 5 stars, based on 3,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The P.F. Chang's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

4K reviews
1.0
May 27, 2015

Company has gone so far downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family Meal (if they even still do it)

Cons

Managers that don't care, employees that don't care, rude customers. Went from high end casual to an Asian themed Red Robin. Families, coupon clippers, and screaming babies

3.0
May 22, 2015

Accountant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good culture, but a lot of office politics. It can be a fun and relaxed office.

Cons

They do not pay their employees adequate wages. A lot of the management that was valued has left recently due to all the changes. Since they went private the focus on the employees has diminished.

2.0
Nov 5, 2014

Love / Hate Relationship.

Restaurant manager
Recommend
CEO approval
Business Outlook

Pros

I've worked at two separate locations, and both of them showed just how close the staff is. Everyone is really good friends and have a good time at work together. Compared to other restaurants I've worked at, the "front of house vs back of house" friction is almost non-existant. They take pride in their Training Program, and even use Certified Trainers to travel the world and open new locations.

Cons

Working as an hourly employee is fun, but nothing really differentiates PFCB from any other chain restaurant. Once you get promoted into management, you are completely taken advantage of. I was 100% team PF Chang's until I got promoted. 60 hour work weeks are totally normal, and you get grief from upper management if you make comments about the working conditions. You never get a lunch break, unless you sneak food into the office while doing paperwork or reading emails, and if the restaurant stays busy then you can't leave. It's great experience because once you've managed PF Chang's you can literally do anything.

Viewing 13 - 15 of 3,553 Reviews
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ReviewsP.F. Chang's reviews

Glassdoor has 3,685 P.F. Chang's reviews submitted anonymously by P.F. Chang's employees. Read employee reviews and ratings on Glassdoor to decide if P.F. Chang's is right for you.