Is P.F. Chang's a good company to work for?

P.F. Chang's has an overall rating of 3.4 out of 5, based on over 3,685 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 44% of employees would recommend working at P.F. Chang's to a friend and 31% have a positive outlook for the business. The best reviews about P.F. Chang's have been left by employees working as Market Partner , Prep Cook/Dishwasher and Server/Waitress .

Does P.F. Chang's pay their employees well?

According to anonymously submitted Glassdoor reviews, P.F. Chang's employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at P.F. Chang's. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at P.F. Chang's?

44% of P.F. Chang's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated P.F. Chang's 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at P.F. Chang's?

Server (740) , Server/Waiter (312) , Hostess (226) , Server/Bartender (116) , Bartender (103) , Host (90) , PF Changs Server (74) , Manager (72) , Operating Partner (50) , Line Cook (49) , Busser/Runner (43) , Sous Chef (38) , Host/Hostess (35) , Server/Waitress (35) , BackWaiter (34)

What are the pros of working at P.F. Chang's according to real employee reviews?

"Good money it you do takeout too because then you get tips and bring home at least $200 extra a week." ((in 253 reviews)); "Easy going and good pay" ((in 185 reviews)); "coworkers are great and nice to work with" ((in 151 reviews)); "The people you work with are great and truly care about each other." ((in 143 reviews)); "Shifts available and Friendly staff" ((in 94 reviews))

What are the cons of working at P.F. Chang's according to real employee reviews?

"Poor management and lack of organization" ((in 302 reviews)); "A bad manager can make your shifts tough and be incredibly non" ((in 135 reviews)); "Long hours and lots of menu changes" ((in 120 reviews)); "There was No work/life balance" ((in 39 reviews)); "Extreme favoritism" ((in 38 reviews))

What are employees saying about P.F. Chang's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about P.F. Chang's layoffs and their outlook for job security at P.F. Chang's in 2026.

What are the top reviewed P.F. Chang's locations?

Scottsdale , Dallas , Houston , San Diego , Atlanta , Miami , Austin , Las Vegas , Orlando , Fairfax , Charlotte , Boston , Jacksonville , Phoenix , San Antonio , New York , Indianapolis , Grand Rapids , Raleigh , Nashville , Long Beach , Marlton , Virginia Beach , Pleasanton , Fort Myers , Boca Raton , Birmingham , Troy , Cincinnati , Carlsbad

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P.F. Chang's

P.F. Chang's reviews

3.4

44% would recommend to a friend

(3,553 total reviews)

Jim Mazany

23% approve of CEO

31% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Work/Life balance

3.3

Career opportunities

3.2

Culture & values

3.2

Compensation and benefits

3.0

Senior management

P.F. Chang's has an employee rating of 3.4 out of 5 stars, based on 3,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The P.F. Chang's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Mar 31, 2024

Pf changes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Over a decade PF Changs was a great place to work and growth opportunities

Cons

New CEO and COO Lack of true leadership Drive on labor while lay offs in the field management. Lack of direction and inability to deliver rollouts since C level changes.

2.0

Jul 30, 2018

Restaurant Support Office

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits, fun company events, overall smart and friendly coworkers.

Cons

I was part of the marketing group and will only speak about this group in particular. Unfortunately, the company is using big words like "digital transformation", but is not actually investing in it. The marketing leadership does not understand digital, especially the latest trends. The company, like most casual dining groups, has been struggling over the past few years to engage and retain a younger audience, and digital will be vital in order to stay relevant. Restaurant groups are now playing in the same space as the Uber Eats and Grubhubs of the world, tech companies who have embraced digital and making the most of it. Since the company is up for sale as of June 2018, one can only hope the buyer will be fully onboard with digital strategy.

3.0

Dec 8, 2015

Backwaiter

Recommend

CEO approval

Business Outlook

Pros

If the restaurant is busy, it's easy money without moving into finer dining restaurants. Most people know what they want when they walk in, so knowledge of the menu doesn't in any way need to be comprehensive.

Cons

Managers tend to be removed from the day to day steps of service. They will often go out of their way to nitpick inane regulations so they feel like they are doing something: "There have to be 15-21 chopstick sets in this holder. You have 21, so please remove one." Corporate rules change every othet month for seemingly no good reason. Favoritism is rampant in scheduling, section assignments, and their pickiness.

Viewing 10 - 12 of 3,553 Reviews

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