P.F. Chang's reviews

3.4

44% would recommend to a friend

(3,553 total reviews)
avatar

Jim Mazany

23% approve of CEO

31% positive business outlook

P.F. Chang's has an employee rating of 3.4 out of 5 stars, based on 3,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The P.F. Chang's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

4K reviews
1.0
Jun 25, 2015
Recommend
CEO approval
Business Outlook

Pros

The people and the culture we created in our own world were great. It was a struggle to keep people believing in the vision, however, as things slowly became worse. The company is still riding on their former glory, so as a former employee, you still have a little clout, although it's diminishing amongst recruiters.

Cons

Terrible work/life balance, cutting the number of managers at each restaurant, diminishing food quality, increasing prices, terrible top down communication, unrealistic labor expectation, cuts in bonuses, cuts in pay, increased benefit cost, short cuts on repairs, micro-managing, bad management - very authoritarian and not at all adult-to-adult interactions.

2.0
Jun 5, 2015

Horrific

Recommend
CEO approval
Business Outlook

Pros

My coworkers were the only reason I stayed. It's a very fast-paced environment, and it's a lot of work, which is to be expected. On the good days, though, my coworkers made it fun.

Cons

They tell you that they're going to hire you in at a lower-level position and move you up. When I asked what the timeline typically looked like, they told me they had seen people move up to serving within 3-4 months - sometimes even as little as a month. I worked as hard as I possibly could and still hadn't moved up within a year. Every time I asked, they told me they would move me up soon, but apparently my opportunity just never came. They also hardly treat you like a human being; rather, you're a PF Chang's robot. I can't even count how many times I worked from open to close without getting a break - not even 15 minutes to sit down. They decide whether or not you get to eat based on traffic. If the kitchen is too busy, they don't make food for you. The most infuriating, however, was their incredible lack of empathy. I am a student first. That's the whole reason I live in the area. I was taking 16 credit hours and working 35 hours a week, falling behind in all of my classes, and they continued to schedule me for absurd hours while other people were only working 8. If you ever request time off during finals week to study, your request would be blatantly denied. I worked 40 hours during finals week. The icing on top of the cake was when I had a family emergency that required my presence out of town, and, despite the fact that I called 6 hours before my shift was due to start - ON A WEDNESDAY - they told me they needed me to come in and that there weren't really any other options. They wouldn't even make the effort to help me when one of my family members needed me there. Long story short, DO NOT WORK HERE. I was one of their hardest-working employees and all they ever did was push me around and belittle me.

1.0
Sep 13, 2014

Worst company to work for

Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of is that the guests are really amazing.

Cons

I had coworkers that made fun of me. I never got the opportunity to promote not because I couldn't do the job, but because my manager did not like me. I was told by several coworkers that my manager was not going to let me move up and cut my hours because he didn't like me. And I called human resources multiple times and nothing got done I finally just quit. There is only so much one person can take and that was more than I could take.

Viewing 7 - 9 of 3,553 Reviews

Glassdoor has 3,685 P.F. Chang's reviews submitted anonymously by P.F. Chang's employees. Read employee reviews and ratings on Glassdoor to decide if P.F. Chang's is right for you.