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      PDS Health

      Engaged Employer

      PDS Health reviews

      3.6

      59% would recommend to a friend

      (2,042 total reviews)
      avatar

      Stephen Thorne

      75% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      PDS Health has an employee rating of 3.6 out of 5 stars, based on 2,042 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PDS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

      Reviews by job title

      2K reviews
      1.0
      Jun 26, 2015

      Worst job of my career

      Human resources
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good news - I got out and my life is a million times better. It felt like a cult and I hated having to attend meaningless huddles every morning which requires us to pray the 'We Believes'. the best part of my day there was clocking out and leaving.

      Cons

      The HR dept at national support was a joke and they handed out titles left and right like candy, just to try and keep people from leaving. There was never a day that I didn't feel like I was being brainwashed. The turnover is crazy high and it's because everyone that gets offered a job is basically lied to about how 'wonderful' the culture is. As soon as you start, you're looked at as another loser that fell for the recruiter's rehearsed fake speech.. Run and don't look back. Most people here have never worked for a REAL company and don't know any better. They're content with their low salary and poor working conditions. They are happy with the scraps leftover from the terrible trainings they offer to the doctors. The scraps are predictable bc they order the same stuff for every day of the week.

      avatar
      PDS Health Response
      11y
      We thank you for taking the time to leave a review and are sorry to hear that the job did not match what you were looking for. As a former member of the HR team, you likely saw firsthand how seriously we take such feedback. In reference to your comments regarding morning team huddles and our culture, we are proud of our culture and believe that it celebrates the best of each of us – not just as employees but as people. As for management and “handing out titles,” we respectfully disagree. We have experienced incredible growth and have been pleased to be able to promote numerous team members. We realize that appreciating employees and recognizing their achievements is crucial to our continued success and growth. Candidly, we were confused about your comments regarding leftover food from continuing education training sessions. Any leftover food from such meetings is put in the break room to be shared with employees; this food is not intended to be seen as an employee benefit or intended to supplement anyone’s salary. As for “California sick pay,” you are correct that it is a new requirement in California, however, PDS has long had a personal day policy that is more generous than this new requirement. Your honest feedback helps us ensure authenticity and transparency within the company and we’ll be sure to pass along your feedback and suggestions to our leadership team. Thank you.
      1.0
      Dec 10, 2015

      I now get nauseous when I drive by a PDS office.

      Dentist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can learn some excellent patient management concepts. If you would like to stay in the 20th century with the outdated software system sign up. All doctors learn Cerec dentistry. Emphasis is on customer service at times but dental ethics and standards are being violated and I have been witness to that.

      Cons

      Capitation Capitation Capitation. With the PDS affiliated offices taking some insurance cap plans related to Medicare/Obamacare's cap plan and the aging population, there will be more of it. Have fun doing that extensive perio maintenance on an aging patient for 25% of a $20 copay. You will have multiple columns of these type of procedures. Why do 8+restorations on an apprehensive child for 25% of a of $300. That is why I personally saw over diagnosis and over treatment that was downright robbery of patients hard earned money. A "lead assistant" or "benefit coordinator" carries more weight than an experienced dentist. Clinicians supervised by "operations managers" and "regional managers" that have had careers in retail, not dentistry or healthcare. When talking to the new "Owner Doctor" about the inefficiency of the front desk process and no shows, etc. I was told to "put my faith in God". I was denied access to proper laser eye protection that fit around prescription eyewear. OSHA violation.

      2.0
      Aug 13, 2015

      Corporate dentistry, a prison without walls.

      General dentist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Joined PDS after a year in private practice. Thought I'd try it out in my quest to find where I fit in to the dental world. Pros: tons of CE and most is useful, good Cerec training and experience, no manipulation of treatment plans or pressure to over treat, lots of new patients, very few emergency calls comparatively

      Cons

      Cons: Low compensation levels (associates start at 24% of production.) Office manager RUNS the front office and lead dental assistant RUNS the back office, leaving the owner doctor as basically a puppet who has some say, but pretty much does what he's told. The lead assistant has a tight budget to stick to which can lead to weekly "what do you mean we dont have bite registration!?" conversations. The assistant replies with, "oh that should be here by Tuesday..." BUT I NEED IT NOW!!! That and lack of instruments yo keep up with a busy day. Maybe the most financial obstacle is the HORRIBLE insurance contracts (you'll do a crap load of $400 crowns, $42 fillings, and a fair share of $0 prophys, sealants, and exts.) Really makes it hard to get your production up when your working your butt off for ridiculous insurance contracts. PDS retards your growth as a clinician as everything that can, "should" be referred to the many specialists that come to the office 1-3Xs a month. I wonder if I can still do molar endo and difficult extractions as I haven't done them in a year. Technically you "can" do these procedures, though it's difficult to do a root canal when your assistants don't know how to set or assist for one. Not to mention getting into the middle of one and being told you don't have size 31 mm files. Owners can only buy 49% of the business and will always be pawns in upper managements game. Make no mistake, my owner doctor makes a decent living but he isn't the boss. He does what he's told by the manager, lead assistant, regional manager, regional partner, and Steve Thorne. Lots of people to bow too and even more mouths to feed.

      avatar
      PDS Health Response
      10y
      Thank you for taking the time to leave a review. We are glad to hear that the PDS® training courses and continuing education are useful and have been a positive part of your experience at a PDS®-supported office. We enjoy hearing feedback that affirms PDS®’s goals such as bringing lots of new patients to each office and allowing owners and associates to present treatment options to patients that resolve the overall state of their patients’ oral health. In regards to your comments about front and back office leadership…we feel that by providing all teammates in each supported-office with an opportunity to contribute to overall production not only builds office cohesion, but also allows for a constant, open discussion of ideas, suggestions and concerns amongst the team. We apologize that this business dynamic does not seem to suffice your standards. Your honest feedback helps us ensure authenticity and transparency within the company. That being said, we will pass along your suggestions to our leadership team. Thank you.
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      ReviewsPDS Health reviews

      Glassdoor has 2,121 PDS Health reviews submitted anonymously by PDS Health employees. Read employee reviews and ratings on Glassdoor to decide if PDS Health is right for you.