PDS Health reviews

3.6

59% would recommend to a friend

(2,043 total reviews)
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Stephen Thorne

75% approve of CEO

65% positive business outlook

PDS Health has an employee rating of 3.6 out of 5 stars, based on 2,043 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PDS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Dec 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Decent Benefits if you can stomach 90+ days of humiliation. If you start taking antidepressants before you start working here, you may be able to leave the company with your self esteem and dignity intact. Don't work here unless you are about to be homeless.

Cons

As an associate dentist, do NOT expect to be respected. You will be "coached" (aka intimated, talked down, humiliated) into pumping out your necessary daily production for the sake of the company. Your boundaries will be violated. Your scope of practice will be limited (by NON-DENTISTS) for the sake feeding the in house specialists. Make no mistake, corporate WILL control what procedures you can and will be able to do in office! Be prepared to sacrifice patient care for the good of the company. When they recruit you, you are lead to believe that this will be a great opportunity with a great career ahead of you. However once you are in, you have no job security, and be prepared to have your integrity, self esteem and confidence ripped from you. You have been warned.

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PDS Health Response
11y
Thank you for your review. Owner dentists as well as associate dentists strive to create a patient-centric environment that helps surface the needs, goals and desires of patients. Based on this, treatment options are presented to patients that seek to address their concerns and resolve the overall state of their oral health. In order to best support this approach, Owner dentists focus on shoulder to shoulder mentoring of associates. Shoulder to shoulder is the best way to collaborate on potential treatment. The objective is to create an open exchange of thoughts and ideas that will support the professional growth of associate doctors in a respectful, constructive and positive manner.
5.0
Mar 17, 2017
Recommend
CEO approval
Business Outlook

Pros

- Career Advancement - Best in class DSO - Strong ethics I have been with PDS for over 8 years. I started in Arizona as an Office Manager Intern ( working for free). I have since been a BC, an OM, a multiple office OM, and now SRM. I jumped ship for 11 month and tried Perfect Teeth and soon realized that grass is not greener. I came back to PDS and have no plans on leaving!

Cons

As in all fields , people quit their boss and not their job. Some regions may not have the same feel.

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PDS Health Response
9y
Wow! You are a great example of what the growth at PDS has to offer. It’s exciting to see the variety of roles you’ve held with PDS and we are looking forward to your continued success ahead. Thank you for your many years of dedication, we wish you many more!
1.0
Mar 3, 2015
Recommend
CEO approval
Business Outlook

Pros

I enjoy the shops surrounding our office. Window-shopping during lunch helps me not bash my face in from the rays of stupidity that this company burns me with every day.

Cons

I have NEVER worked for such an anti-employee company in my life. If I'd have known the stress I'd endure from working for PDS, I would have declined their offer. As many other employees and former employees have stated, there is NO work/life balance whatsoever. All of the Office Managers are terribly overworked and underpaid. Actually, this is the case for ALL PDS employees. I know of an OM who got a bladder infection because she wouldn't get up to use the restroom out of fear that it would cut into her work time. The Regional Managers are extremely uneducated, and have no communication skills. I believe the reason HR and the RM's do not try to resolve personnel issues is because they are poorly educated and thus do not comprehend. Our RM is a blithering idiot. I was disheartened to find this out upon my first conversation with her. I actually thought she was messing with me when she told me she was a Regional. If schedules are "light", your hours get cut. They typically start lower-level employees off as part-time with full-time hours. They try to keep the situation such (unless you make a huge stink) so as not to have to give full-time benefits. Another trick they've mastered is making lower-level employees take "extended lunches". This enables them to keep employees later in the evening when the schedules are busier, while avoiding overtime pay. Our office is constantly low or completely out of supplies. Still, our Back Office Lead gets an earful daily for going over our measly, pathetic budget. We were told that more supplies and better tools would be purchased once we started making more money. What a catch that is! How can an office succeed without the proper instruments? Besides the obvious personnel issues, PDS consistently lies to both patients and insurance companies. I've seen many fraudulent acts carried out at several different locations. Dentists loathe working for the company as well. I couldn't be more upset with myself for allowing Pacific Dental Scammers to take up so much of my life. I'll be letting all of my friends, family, and community know to stay away from these offices. Oh yeah, Stephen Thorne is a tool. I wonder if he's present enough to know that he's the laughingstock of the dental world...

Viewing 7 - 9 of 2,043 Reviews

Glassdoor has 2,122 PDS Health reviews submitted anonymously by PDS Health employees. Read employee reviews and ratings on Glassdoor to decide if PDS Health is right for you.