PDS Health reviews

3.7

61% would recommend to a friend

(2,044 total reviews)
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Stephen Thorne

77% approve of CEO

67% positive business outlook

PDS Health has an employee rating of 3.7 out of 5 stars, based on 2,044 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PDS Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jun 22, 2015

Would not reccomend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

NO Pros Sounds great when youre hired on but you never see anything promised afterwards Bait and switch

Cons

Overworked, Under payed.Sales Sales Sales. No support, terrible training

5.0
Feb 25, 2015

Greatest Dental Company in America!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I love what I do. I have been blessed with an 11 year career with PDS. I have had the opportunity to grow from an operations manager trainee, to an operations manager, multi-office manager, into my current role as a Regional Support Manager. The coaching I have received over the years has been great and allowed me to grow in not only my professional life but personal life as well. The values of the organization or as we know them the "we beleives" are very important to me and I see them lived out daily within my team and national support team. These are not just words on paper or a wall we live them! In my region we have a saying "FAWTSY" find a way to say yes and we stop nothing short of finding ways to serve our community, providers and fellow team members. At the end of the day I love what I do and look forward to many more years.

Cons

We are a growing company 60 offices to 400+ in 11 years so with gowth come growing pains. Sometimes the training and processes don't keep up with the growth but the organization is taking steps to bridge this with new training programs, software and systems.

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PDS Health Response
11y
Thank you for your review. Your positivity, eagerness to learn, and career progression within the company are absolutely outstanding. We are always happy to hear about the effectiveness of the "We Believes" and how they genuinely influence you and your team. We want to make sure that the core values of the company are being upheld 100% of the time. We are also glad to hear that the professional training programs have made your career so rewarding - both professionally and personally. We agree that remaining transparent and relevant during such rapid growth is crucial. Your honest feedback helps us ensure authenticity within the company and we want to let you know that your work is greatly valued. Thank you again.
2.0
Jan 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Appears to be good benefits at three months.

Cons

The management is money and not people driven. I was appalled at what leadership meant. When hired I went on a six week training tour of three practices, of which seemed as if they were very interested in an employee's success. However, most of those that were asked to train the employee did not have time due to having to complete their own jobs, some didn't even know they were on a schedule to train me, the trainer would not take illness/holidays or bad training into account for being behind on the learning curve, and one of the office managers treated me as if there were some personal problem going on. I've never felt more lost in an organization where there was such a distinct difference in what people were saying about a job and how this actually played out. I finally resigned after being miserable and treated poorly for several weeks. I also learned of the person that recommended me to the position resigning and regretted giving one minute to this company. The company values do not show through and I would suggest not getting sucked into it.

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PDS Health Response
11y
Thank you for your review of Pacific Dental Services. In regards to training, we require training sessions throughout the year specifically designed for each position to improve processes, enhance office synergy, and absorb company-wide strategies. We allow some positions to experience different offices’ procedures to help expose them to all features of their role. We are sorry to hear that the job expectations initially portrayed to you did not match with those that you actually experienced. That being said, we want to emphasize the importance of ongoing communication between you and your supervisor about your performance, job expectations, results, and any development or improvement needs. We appreciate your honest feedback, as it helps us ensure transparency within the company. Thank you.
Viewing 124 - 126 of 2,044 Reviews

Glassdoor has 2,123 PDS Health reviews submitted anonymously by PDS Health employees. Read employee reviews and ratings on Glassdoor to decide if PDS Health is right for you.