PDS Health reviews

The health benefits are a joke, the treatment of patients and employees alike is very harsh. You're expected to "upsell the insurance" which is also known as fraud. Adding unnecessary obstructed canals and ortho appliances is the name of the game. Drive the price up for the patient and get as much as possible out of the insurance whether the procedure is necessary or not, as long as they can't prove it, go for it. Ethics do not exist with this company, from the HR department down to management, they are out to cover their own butts and don't care who they have to burn in the process. I personally witnessed several employees working off the clock as the request of the office manager, even made a formal complaint with the ethics hotline, what resulted? Being told by my district manager that "if someone doesn't like how things are done here, there is the door" and that "loyal, good, employees are willing to do what it takes to make the office successful." I think the CEO Steve Thorne is a good guy but unfortunately there are a bunch of clowns working under him.

Unfortunately everything described in the Cons section by other associate dentists in their reviews, both current and former, are true. The management does what's best for them. They don't care about the "lifetime value of a patient" or the patient perfect experience. In my manager's eyes, s/he won't be around for that long so s/he only cares about maximizing the numbers to benefit him/herself now. To him/her, it's not about patient care; it's about him/her numbers today for "who knows what tomorrow holds" (A common PDS quote).