PDS Health reviews

You will get fired. Specialists, dentists and hygienists have goals for everything, and they don't keep you around if you don't reach them. Office managers also have budgets to reach, but there are a lot of uncontrollables. Lack of ethics is shocking. Patients are always upsold, and looked down upon if they opt for lower price options. Benefit coordinators are sales people, very high pressure. Regional manager has no leadership training, manages by fear, is bossy and top-down. Only a few office managers reach goals and bonus, which makes most of them underpaid and overworked. Because everyone is on a bonus system, everyone is greedy. Employees high-five each other when a patient starts treatment at a high price. High-fives all around again when a "tooth ache" makes an appointment. (Yikes). Company has "biblical" values- don't be fooled. Those values, repeated ad nauseam every morning, are not lived. Employees are kept in the dark, not much information is shared. People are pulled from offices and sent to work elsewhere without notice.

Middle managers with little education, and at times little dental knowledge, push you to up-sell dentistry to HMO patients. Most often times you work under pressure to turn what could be a simple filling into a large CEREC inlay or onlay. The company tracks how many CEREC restorations you do, and if you fall below a certain threshold percentage; you get talked to. If you are doing more fillings than indirect restorations (which any honest dentist does at his/her practice;) you will get talked to. It becomes less about what's best for the patient and more about what makes money. At the end, if you are "talked to" and "coached" enough for not doing the dentistry that they want, you'll be fired.