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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

The salary is a competitive.

Cons

Upper management put a lot of pressure to make goals. Manager is terrible , lack of communication, trying to write up for not meeting goals that are just inflated expectations. Do not know how to lead , just want to boss team around.I do not recommend this place . There is no Opportunity to move around as they do not like to hire within . Company promotes employees that do not deserve it.Top performance doesn’t matter.

4.0
May 8, 2026

Good training and pay, but sales pressure exists

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good training, reasonable pay, nice people

Cons

Sales pushing, call center environment

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PENFED Credit Union Response
1mo
Thank you for your feedback. We’re glad to hear you found our training, pay, and colleagues to be positive aspects of your experience. We recognize the fast-paced nature of call center environments and appreciate your input as we continue working to balance performance expectations with a supportive workplace.
Viewing 4 - 6 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.