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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 18, 2026

Gaslighting and abuse

Recommend
CEO approval
Business Outlook

Pros

No pros. It’s a job?

Cons

This place shows you exactly how ugly people can be. Some managers latch onto your visa status and squeeze everything out of you, no pay growth, no promotions, no career growth, just suffocating micromanagement and nonstop gaslighting until you start believing you’re the problem. If you need a visa sponsorship, do yourself a favor-leave at any cost. Dont hope. Plenty of people already did for a reason.

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PENFED Credit Union Response
1mo
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate you bringing these concerns forward. PenFed is committed to a respectful and inclusive workplace for all employees, and we take concerns about management practices seriously. We encourage employees to use available internal channels to raise issues so they can be reviewed and addressed appropriately.
2.0
Mar 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employees who are willing to go the extra mile

Cons

Lack of support and resources, even when justifiably advocated for, are never listened to nor taken action upon/followed up by senior leadership. Everything is “wing it” with no care for structure, quality/proper training, skill development, not even HE training for supervisors too.

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PENFED Credit Union Response
3mo
Thank you for sharing your feedback and for recognizing the dedication of our employees. We value perspectives like this and take employee input seriously as we continue evaluating how best to support our teams and strengthen our workplace.
5.0
Mar 25, 2026

Hidden Gem

Recommend
CEO approval
Business Outlook

Pros

Awesome place and people - complex and large finance operation and balance sheet yet still small enough to make an impact and build up solutions from the ground floor - creative place!

Cons

Sometimes can be stretched for more resources

Viewing 10 - 12 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.