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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

The pay is competitive and the benefits are great

Cons

If you want a job that has a hostile work environment, then this is the place for you. You have little to no communication with your direct supervisor but instead you have shadow bosses. I stuck it out as long as I could while watching colleagues fold under targeted, unprofessional, humiliating conditions before I said enough is enough

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PENFED Credit Union Response
1mo
Thank you for sharing your feedback and for the time you spent with PenFed. We’re genuinely sorry to hear that your experience did not reflect the respectful and professional environment we are committed to fostering. Concerns related to workplace conduct, communication, and leadership practices are taken seriously, and we continuously review our processes to support a positive employee experience. We appreciate you taking the time to share your perspective and wish you the best in your future endeavors.
2.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

It’s a job a place to stay for a short time not a long time.

Cons

If you have any circumstances where you may need to be accommodated for health or other reasons don’t expect them to work with you. They will ignore compliance and terminate you for other reasons so it doesn’t look suspicious. If you have any issues honestly even if you’re a good employee they don’t care. Typical corporate environment. Find a place to work that actually cares about and invests in their people or just chase your dreams at this point.

Viewing 7 - 9 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.