employer cover photo
employer logo
employer logo

PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jul 17, 2019

****** THE LAYOFFS ******

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Co-workers are great and many low level managers do their best.

Cons

Upper management and E-team claim to care about employees, but their actions speak louder than their words. A common theme of management's internal PR campaign is that working at PenFed is like working for a "family" - but forcing 100s of employees to uproot their REAL families and move across the country OR compete with each other for a handful of lower paying jobs OR be laid off is not how one should treat their "family". PenFed claims to be a destination employer, and in the past, under different leadership, this may have been true to an extent. The company used to focus on serving it's members and taking care of it's employees - it was a large credit union with a small business culture. With new leadership the focus is now on growth, even at the expense of member experience and employee morale. If you like shiny buildings, motivational speeches, and free candy you will like it here. If you want to work for an employer that treats you like a human instead of a "human resource" look elsewhere.

avatar
PENFED Credit Union Response
6y
Reorganizations aren’t easy, and we thank you for your comments. PenFed recognizes that those impacted are making difficult career choices for themselves and their families. Our leadership is here to support you and other colleagues through this transition. If you are affected by the transition, let HR and PenFed leadership help you identify the best course for you.
1.0
Dec 13, 2017

Management needs work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

401k Matching and free coffee

Cons

Work life balance is not promoted Leadership is a big let down Way too much chaos

Viewing 85 - 87 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.