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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,037 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
3.0
Apr 20, 2017

Going downhill

Recommend
CEO approval
Business Outlook

Pros

Good benefits (used to be great). Stable company. Nice to serve armed forces. Active in community.

Cons

Used to have great local HR department but has not been that way in years. Now HR just seems to follow operations, I would not ever think to go to them with a problem or concern now. They are also very hard in the call center on their exempt employees. They work a ton of hours and despite accruing tons of leave, they make it hard to take the time off when you want it. Though senior management does not seem to have this issue.

5.0
Apr 12, 2017

I am really happy here

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO, flexible hours, equity department is amazing and everyone should come work there :)

Cons

MSR job is stressful, 12 months required in current position before being able to move up

1.0
Apr 9, 2017

Stay Far Far Away!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good PTO hours...yeah that's about it.

Cons

This company has honestly become a joke! What used to be a great place to work became unbearable and discouraging in all ways possible. Thanks to the new CEO and his executive team who will walk all over you if you're in a management or lower position. For the past couple years PenFed has been vastly hiring directors and senior managers, who sit behind closed doors in "meetings" all day while the lower level employees work their butts off to keep the department going and aren't even being appreciated or fairly compensated. You may be doing 10 things right and no one, especially the senior management, will acknowledge it. You do 1 thing wrong and you will hear it from the whole chain of command. They love to point fingers and throw you under the bus. The only reason I stayed at PenFed for as long as I did was because of the few great colleagues I worked with. As far as the executive team...it's the worst at its best! If you have zero self respect, tolerance for vulgar executives and like to work federal holidays, this place is for you. Otherwise, please stay far far away!!!

Viewing 904 - 906 of 1,037 Reviews

Glassdoor has 1,140 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.