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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,037 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 7, 2017

The reality is...

Recommend
CEO approval
Business Outlook

Pros

Great immediate co-workers. The people that grind with you on the day to day are mostly amazing, hard-working people.

Cons

Upper management (looking at you directors and above). You'll see the other negative reviews here, and they're pretty scathing...but in all honesty, it's mostly true. They are aware of these honest reviews and have taken to posting here to try and help the rating. If I were to guess, I'd say the actual rating floats around 1.5 to 2 stars. That's being generous. Not saying that it's all the positive reviews, because I'm sure in certain departments it might be better, but everyone knows who the problem leaders are. The company simply does nothing to fix it though. From what I understand it wasn't always like this (it certainly wasn't when I started working here). Sometimes things change and it's for the worst.

1.0
Apr 6, 2017
Recommend
CEO approval
Business Outlook

Pros

-Ability to move up in the company -Good Benefits

Cons

The company has gone downhill fast over the last 2 years. The CEO does not run the company, Tammy Darvish does. Unfortunately, she is a power-hungry, egotistical micro-manager. If you have ideas or creativity, do not work here. PenFed is only looking for sheeple who will blindly follow the angry orders of upper management. The problem is, the entire upper management team is made up of ex-car salespeople with no financial experience whatsoever. They spend most of their day playing politics instead of communicating and developing their teams or products. The secretly-scheming tactics of upper management continue to drain employee morale. If you were to walk into a service center and talk to 100 or so employees, 95% of them will tell you how unhappy, stressed out, and underappreciated they feel. The managers are treated with no respect, lied about, and disposed of at whim. There are plenty of banking organizations out there that will treat you better, pay you more, and respect your time there.

1.0
Apr 3, 2017

Sinking ship

Recommend
CEO approval
Business Outlook

Pros

Entry level management truly care about you. Paid time off and sick leave are competitive. Free parking (you may have to park offsite and be transported half a mile).

Cons

Constant, unyielding change is leading to poor morale and a culture of confusion and fear. PenFed is so reactive that they don't even give enough time to measure results before deeming something a failure. Very low pay for the amount of work asked of them.

Viewing 907 - 909 of 1,037 Reviews

Glassdoor has 1,140 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.