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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
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James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Free parking; flexibility in work hours; on-site cafeteria. Proximity to metro and 495 makes working at HQs convenient.

Cons

Despicable treatment of employees in Corporate HQs. Routinely made to work nights and weekends with no notice which was not disclosed during the hiring process (I was salaried and therefore was not paid or given comp time). There is a pervasive culture of 'crap rolls downhill' that has been in place for many, many years and to which the c-level team wholeheartedly believes in. This results in a hostile work atmosphere to which HR blindly turns its head even when reports are made involving demeaning, threatening behavior by higher level executives. In addition, be prepared to work holidays even as a higher-level employee.

3.0
May 27, 2014
Recommend
CEO approval
Business Outlook

Pros

I was provided with the training needed to succeed in the organizations environment. Good work-life balance.

Cons

Pay was low. While trained to assist in most supervisory duties, I was never given a promotion.

4.0
May 16, 2014

Improving

Recommend
CEO approval
Business Outlook

Pros

Creative, learning-based atmosphere. No matter the position, ideas and feedback on products, services, and processes are welcome by management and upper management. The new CEO, James, has continued the "no layoffs" policy and introduced employee-focused programs- Wellness Breakfasts, incentives for losing weight and staying fit, and recognition of quality employees. Good healthcare packages (specifically dental and eye).

Cons

Antiquated systems make it difficult to be efficient for members. Training program is sub-par for the quality of work employees are expected to do, and non-existent as you move up the chain. Information is hard to disseminate at such a large organization that works remotely from its main office. Limited career advancement at Eugene Service Center location, and lower paying wages make it difficult to bring in and retain qualified employees.

Viewing 1015 - 1017 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.