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PENFED Credit Union

Engaged Employer

PENFED Credit Union reviews

3.3

58% would recommend to a friend

(1,038 total reviews)
avatar

James Schenck

58% approve of CEO

51% positive business outlook

PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Nov 25, 2014
Recommend
CEO approval
Business Outlook

Pros

- awarded time off for meeting sales goals - if you move up and off the phones the position is stable/decent

Cons

- terrible, horrible members - overworked and abused customer service reps - if you're good on the phone, they won't promote you up until they absolutely have to, because they have so much difficulty holding on to capable talent and don't like promoting up people who provide good customer service, leaving behind the dregs of support to answer phones.

1.0
Oct 2, 2014

Humiliating and abusive atmosphere

Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Metro nearby. makes walking to work easy. Onsite cafeteria and gym.

Cons

It's like waht the other review says that crap rolls down hill. I've seen my boss humiliated four times in the last week including racial slurs you wouldnt expect aimed at a white man. Its common for "e team" members to leave employees in tears. Thye dont trust their own people and they constantly abuse, screma, and yell at them. The pay is subpar for the treatment employees receive.

Viewing 1012 - 1014 of 1,038 Reviews

Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.