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      PENFED Credit Union

      Engaged Employer

      PENFED Credit Union reviews

      3.3

      58% would recommend to a friend

      (1,038 total reviews)
      avatar

      James Schenck

      58% approve of CEO

      51% positive business outlook

      Ratings by demographic groups

      PENFED Credit Union has an employee rating of 3.3 out of 5 stars, based on 1,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENFED Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Feb 15, 2015

      Job security with little chance of advancement.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great part-time job for college students good benefits package some opportunity to advance internally cross-training starting wage higher than state minimum

      Cons

      lower salaries, comparably, due to credit union standards easy to get burned out on the entry-level position: member service representative even though a credit union, it is the financial industry which has suffered for years=angry customers and strict sales goals call centers leave little chance for team engagement and coworker collaboration=tied to the phone, forever

      4.0
      Feb 13, 2015

      A Good Credit Union Striving to be Better

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      This company believes in it's employees. They DO NOT lay off. If circumstanced require a belt tightening they will seek to do so in every other area but displacing employees. The benefits are decent. The CEO is visible and willing to hear from ALL employees. Open door policy here is not fiction. The work environment is truly a family environment full of dedicated employees. Nice, annual, company-wide, performance based bonuses. Work from home options are available.

      Cons

      Middle management puts in LONG hours. Leadership is working to trust the judgement of the specialist (Mid Managers) that they hire. Since this is a "work in progress" many times knee-jerk reaction decisions are made with sound planning. This causes an air of haste and constant stress. Work systems are outdated and need a complete overhaul.

      5.0
      Jan 14, 2015

      The right place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay Flexible hours Good benefits Onsite gym

      Cons

      Short staffed Some positions high turnover

      Viewing 1009 - 1011 of 1,038 Reviews
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      ReviewsPENFED Credit Union reviews

      Glassdoor has 1,141 PENFED Credit Union reviews submitted anonymously by PENFED Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if PENFED Credit Union is right for you.