Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 118 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 104 reviews)); "Company offers good benefits and Penny pantry is great." ((in 60 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 109 reviews)); "Virtually no work life balance" ((in 49 reviews)); "No training and lack of assistance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Culture & values

3.0

Work/Life balance

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 21, 2026

Supportive team with good communication, pay improves over time

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Team Environment Communication Transparency Facilities Amenities

Cons

Pay starting off but becomes worth it over time if you stay long enough.

PENNYMAC Response

4w

Thank you for taking the time to share your thoughts on your experience working at Pennymac! We are delighted to hear that you have found our Carrollton team environment to be so supportive and that our commitment to communication and transparency has made a positive impact on your daily work. We also appreciate your feedback regarding starting compensation. We understand that this is a top priority for our team members, which is why we are continuously working to grow our total rewards package—including tuition reimbursement, charitable matching, wellness programs, and competitive PTO—to increase the overall value we provide in this environment. We are so glad to hear that our clear paths for long-term financial and career growth have proven rewarding for you over the past year. We are dedicated to building an inclusive environment where employees can grow their careers and directly contribute to our shared success. Thank you for being a vital part of our team, and we look forward to continuing our positive working relationship with you!

2.0

May 13, 2026

Decent pay, but disorganized and micromanaged

Product analyst

Recommend

CEO approval

Business Outlook

Pros

decent pay for the area

Cons

pretty unorganized and micromanaged often

PENNYMAC Response

1mo

Thank you for taking the time to share your feedback about your experience with our company. We genuinely appreciate your honesty and are sorry to hear that you had a negative experience with our management. We understand the importance of work-life balance and the impact it has on our employees' overall well-being. We apologize if you felt that this was not prioritized during your time with us. We will take your feedback into consideration and work towards creating a better balance for our employees. Thank you again for sharing your thoughts with us. We genuinely value your feedback and will use it to improve our management practices and overall employee experience. If you wish further discussion, please email us at employeerelations@pnmac.com

5.0

Apr 28, 2026

Growth opportunities overshadowed by management issues

Sox analyst

Recommend

CEO approval

Business Outlook

Pros

Room to grow and take responsibilities

Cons

Direction from management and work culture.

PENNYMAC Response

1mo

Thank you for taking the time to provide your honest feedback about your experience with our company. We are delighted to hear that you enjoyed working with us in your capacity and appreciated the friendly work surroundings. Indeed, we believe that a positive work/life culture is a crucial aspect of any successful business, and we are glad that you recognized our efforts in this regard. We are always willing to learn from our employees' experiences and suggestions. Therefore, we will continue to monitor the working environment, listen carefully to feedback, and make any improvements necessary. Thank you for being a part of our team, and we look forward to continuing our positive working relationship with you.

Viewing 10 - 12 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Senior Administrative Support Assistant

Mortgage Trading Analyst

PENNYMAC

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Reviews by job title

Supportive team with good communication, pay improves over time

Decent pay, but disorganized and micromanaged

Growth opportunities overshadowed by management issues

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