Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.0 out of 5, based on over 1,675 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 45% of employees would recommend working at PENNYMAC to a friend and 46% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Loan Counselor .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at PENNYMAC?

45% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (32) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 118 reviews)); "Pay is good and plentiful if you can live through the first year" ((in 104 reviews)); "Company offers good benefits and Penny pantry is great." ((in 60 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Currently have the option to work from home" ((in 39 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 109 reviews)); "Virtually no work life balance" ((in 49 reviews)); "No training and lack of assistance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 44 reviews)); "No bonuses to anyone that isn't in management." ((in 27 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.0

45% would recommend to a friend

(1,560 total reviews)

David Spector

51% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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PENNYMAC has an employee rating of 3.0 out of 5 stars, based on 1,560 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jun 15, 2026

Starter job with limited pay and potential to grow somewhere else

Loan processor

Recommend

CEO approval

Business Outlook

Pros

its okay at the very least

Cons

its a starter job but the private ones are better and pay way more but if you want to go into lending then start here but it kinda sucks

PENNYMAC Response

5d

Thank you for sharing your thoughts on your time as a Processor with us. We appreciate the honest feedback, and we're glad to hear that you see Pennymac as a good starting point to break into the mortgage lending industry. Gaining that foundational experience is incredibly valuable, and we want to ensure our environment provides a strong launchpad for our team. We completely understand that compensation and competitive market rates are top priorities for anyone looking to grow. We review our pay structures regularly to make sure we stay competitive in the market. Beyond that, we are genuinely committed to helping our people advance, which is why we offer mentorships and professional development programs to help you build your career and expand your options. We value open communication and want to support your goals while you're here. Since you're looking at the big picture for your career, we'd love to invite you to connect directly with our human resources team at employeerelations@pennymac.com. We want to listen to your specific career goals and see how we can better support your professional journey. Thank you for everything you do for the team, and we look forward to continuing a positive working relationship with you.

2.0

Jun 7, 2026

Quick experience gained, but poor management support

Pcu analyst

Recommend

CEO approval

Business Outlook

Pros

Lot of experience very quickly

Cons

Management is degenerate and does not teach you anything

PENNYMAC Response

2w

Thank you for taking the time to share your feedback and for your year of service with our team in Carrollton. We are glad to hear that you have been able to gain a significant amount of valuable industry experience quickly during your time with us. We take your comments regarding management support very seriously. Our goal is to foster an environment where every employee feels guided, supported, and equipped with the tools they need to succeed. We are actively working on continuous leadership training to ensure our management teams are deeply connected to the daily workflows of their associates. We would appreciate the opportunity to learn more about your specific experience and discuss how we can better support you. Please feel free to reach out to our HR Connect team directly so we can connect you with an HR partner for a confidential conversation. Thank you again for helping us identify areas where we can grow.

1.0

Jun 2, 2026

AWFUL

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Good team and good cafeteria

Cons

-micromanagement heaven -you want a promotion? Too bad a DEI hire from outside the company is going to take it instead -they love pulling the rug from under you with a new comp plan “to match industry standards”. -they treat their processors like they’re kids in a sweat shop so the processors have no incentive to care about your file (they give them peanuts as a quarterly bonus) -they have RCT spies to watch everything you do and snitch to your manager/ set your lunches / decide if your time is approved -they act like it’s the best place to work but it’s absolutely not

PENNYMAC Response

1d

Thank you for sharing your feedback after your five to seven years as a Loan Officer with our Westlake Village team. Because of your long tenure with the company, we genuinely want to understand your specific experience. We invite you to reach out to us directly at employeerelations@pennymac.com so we can hear your insights and make sure your perspective is noted for our ongoing operational reviews. Thank you for your years of hard work, and we wish you the best moving forward.

Viewing 4 - 6 of 1,560 Reviews

Jobs at PENNYMAC

Product Owner (AI & Prompt Strategy)

Core Non-Default Supervisor

Mortgage Trading Analyst

Senior Administrative Support Assistant

PENNYMAC

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Starter job with limited pay and potential to grow somewhere else

Quick experience gained, but poor management support

AWFUL

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