Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,680 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 47% of employees would recommend working at PENNYMAC to a friend and 48% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Senior Loan Officer .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

47% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 115 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 106 reviews)); "Company offers good benefits and Penny pantry is great." ((in 65 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Work from home was good" ((in 35 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "No training and lack of assistance" ((in 48 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.1

47% would recommend to a friend

(1,564 total reviews)

David Spector

54% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Jul 16, 2025

Good Pay | Poor Work/Life Balance

Lead specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay & bonuses Good benefits

Cons

Poor work/life balance Mandatory work on weekends

PENNYMAC Response

11mo

We are working hard to build a work environment that encourages growth and promotes wellness (mental, health, and financial). Growing as a company does not always mean size, it also means growing our ability to provide meaningful benefits, engaging experiences, and impactful leadership. We are continuously evaluating ourselves to improve our impact on our employees, customers, and shareholders. Based on your feedback we missed the mark, if you are willing, please reach out directly to us at employeerelations@pennymac.com so that we can better understand your specific situation and incorporate our feedback into our improvement strategy.

3.0

Jul 15, 2025

Not typical Industry Operations

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Demonstrate Work Life Balance for employees

Cons

Structure is confusing and new Too many hires recently Training is months long Training consists of all different positions thrown together

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts on our company. We appreciate your honest feedback along with the pros and cons you mentioned. Our company values open communication, and we take your advice seriously. We will continue to listen to our employees' feedback and work towards improving our communication channels. Once again, thank you for your honest feedback, and we look forward to continuing to learn and grow with you.

2.0

Jun 9, 2025

Don’t do it

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits and decent salary

Cons

Micro managing, terrible culture, liars

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We appreciate your feedback and we want to invite you to reach out directly to our human resources team at employeerelations@pennymac.com to discuss the policy and how it is executed. We must ensure compliance with state employment laws, however, we want to ensure there is understanding and fairness regarding the daily procedures. Please feel free to reach out to us directly at if you would like to provide more specific feedback or if you would like to connect with one of our human resources team members.

Viewing 289 - 291 of 1,564 Reviews

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PENNYMAC reviews

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Good Pay | Poor Work/Life Balance

Not typical Industry Operations

Don’t do it

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