Is PENNYMAC a good company to work for?

PENNYMAC has an overall rating of 3.1 out of 5, based on over 1,680 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 47% of employees would recommend working at PENNYMAC to a friend and 48% have a positive outlook for the business. The best reviews about PENNYMAC have been left by employees working as Supervisor , Sales Manager and Senior Loan Officer .

Does PENNYMAC pay their employees well?

According to anonymously submitted Glassdoor reviews, PENNYMAC employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at PENNYMAC. This rating has been stable over the past 12 months.

How satisfied are employees working at PENNYMAC?

47% of PENNYMAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PENNYMAC 3.0 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at PENNYMAC?

Loan Officer (122) , Mortgage Loan Officer (103) , Home Loan Specialist (64) , Customer Service Representative (58) , Home Loan Specialist I (40) , Home Loan Specialist II (37) , Analyst (33) , Loan Processor (31) , Business Analyst (27) , Vice President (18) , Mortgage Underwriter (17) , Manager (16) , Sales Manager (16) , Financial Analyst (14) , Supervisor (14)

What are the pros of working at PENNYMAC according to real employee reviews?

"Great people and move quickly as compared to the larger institutions" ((in 115 reviews)); "Pay and workload balance were good (compared to other call center positions) when the market was hot." ((in 106 reviews)); "Company offers good benefits and Penny pantry is great." ((in 65 reviews)); "I have been with the company for several years now and can say that PennyMac has a great culture." ((in 59 reviews)); "Work from home was good" ((in 35 reviews))

What are the cons of working at PENNYMAC according to real employee reviews?

"This is because of the poor management spearheaded by the site lead who proceeded to mismanage the site from the moment I was there." ((in 104 reviews)); "No training and lack of assistance" ((in 48 reviews)); "Virtually no work life balance" ((in 46 reviews)); "Some managers are good but not enough of them to make up for the bad ones." ((in 45 reviews)); "No bonuses to anyone that isn't in management." ((in 26 reviews))

What are employees saying about PENNYMAC layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PENNYMAC layoffs and their outlook for job security at PENNYMAC in 2026.

What are the top reviewed PENNYMAC locations?

Moorpark , Plano , Tampa , Fort Worth , Westlake Village , Pasadena , Phoenix , Los Angeles , Agoura Hills , Roseville , Westlake Village , Saint Louis , Las Vegas , Dallas , Thousand Oaks , Cary , Franklin , Raleigh , Sacramento , Nashville , Westlake , Irving , Dallas-Fort Worth , Summerlin , Carrollton , Honolulu , Agoura , Tucson , Houston , Canoga Park

PENNYMAC reviews

3.1

47% would recommend to a friend

(1,564 total reviews)

David Spector

54% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.3

Culture & values

3.1

Compensation and benefits

3.0

Work/Life balance

3.0

Career opportunities

2.9

Senior management

PENNYMAC has an employee rating of 3.1 out of 5 stars, based on 1,564 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PENNYMAC employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

May 19, 2025

PennyMac CDL overview

Loan officer

Recommend

CEO approval

Business Outlook

Pros

Pay is decent but very market dependent

Cons

Not flexible and very micro managed. Also there is no room for growth

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts and provide feedback as it helps us to evaluate and improve our work environment for all employees. We appreciate your feedback and we want to invite you to reach out directly to our human resources team at employeerelations@pennymac.com to discuss the policy and how it is executed. We must ensure compliance with state employment laws, however, we want to ensure there is understanding and fairness regarding the daily procedures. We are committed to providing a positive and inclusive work environment and take your comments seriously. We encourage our employees to communicate with their supervisors or human resources if they have any issues or suggestions for improvement. Based on your comments, I encourage you to reach out directly to our human resources team so that we can better understand the situation. Ultimately, we appreciate the opportunity to learn and grow, and we hope that we are addressing any concerns so we can improve the overall work experience for everyone.

1.0

May 2, 2025

Over worked and very much so underpaid

Loan processor

Recommend

CEO approval

Business Outlook

Pros

Mostly great co-workers and SOME great managers.

Cons

Overworked, underpaid, overlooked, no training at ALL, did I mention extremely underpaid. You had to train the managers that don't know anything about the process and they get paid more.

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors.

2.0

Apr 26, 2025

A company that does not harbor a healthy work/life balance

Compliance

Recommend

CEO approval

Business Outlook

Pros

-The benefits are competitive -Full cafeteria with daily specials

Cons

-Terrible leadership -Terrible management -Terrible work model -Pay rate is well below industry standards especially compared to the cost of living

PENNYMAC Response

1y

Thank you for taking the time to share your thoughts about your experience working at Pennymac. We understand feeling disappointed in your compensation package. We have been growing our total rewards package (tuition reimbursement, charitable and volunteer matching programs, wellness programs, and increased paid time off) to continue to increase the value we provide our employees in this very competitive environment. Please know that we take all feedback seriously and are committed to providing a positive working environment for all of our employees. We value your willingness to learn and hope that you will continue to apply the skills and knowledge acquired during your time at Pennymac in your future endeavors. As an organization, we are committed to building an inclusive work environment where our people can grow their careers and directly contribute to the growth of the company. Our commitment does not mean we are perfect, Our managers and leaders are human just like the rest of us, however, our commitment does mean that we are diligently striving to do better. Thank you for being a part of our journey to excellence,

Viewing 292 - 294 of 1,564 Reviews

Jobs at PENNYMAC

Senior Administrative Support Assistant

Campaign Administrator II

Mortgage Trading Analyst

PENNYMAC

PENNYMAC reviews

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PennyMac CDL overview

Over worked and very much so underpaid

A company that does not harbor a healthy work/life balance

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