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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,882 total reviews)
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William S. Demchak

50% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
1.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

not minimm wage, decent benefits, 401K with 4 percent match, cash pension, 2 weeks of vacation but no set schedule

Cons

no chance of growth, mistakes are punished harshly no rewards for good things. If you are not in the click you won't even be told that your branch hours are changing

1.0
Aug 16, 2024

Worst place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits weren’t great but they were decent.

Cons

*Poor branch manager *Poor district manager *No proper training just thrown into an office for 2 weeks then thrown to the wolves *Very micro managed *Toxic work environment *No job security… watched good employees getting fired left and right (I knew I had to get out at that point or it would be on there terms) *Only 3 days of PTO can be rolled over to following year and must be used in the first quarter of the following year *Expectations where not possible with not enough staff *Constant angry clients due to the bank only worrying about goals instead of keeping clients happy *Bankers where expected to make cold calls instead of helping walk ins *Tellers weren’t allowed to help with basic tasks such as printing debit cards, closing of accounts, and redeeming credit card rewards. This lead to clients waiting hours for a debit card that could be done at the teller line within 5mins * I could go on but I’ll save you some time and tell you this is the worst company I have ever worked for!!!!!

1.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

…… I’m thinking…..I promise..give me a few

Cons

Backtobacktobacktoback calls. No time to catch your breath. Ridiculous scoring on calls .Robotic work . I’d like to see Demchak do the same thing repeatedly with no time to wipe his nose or cough in between. Over and over. All day. Let’s put him on the phones for two hours. Cust care employees are not given respect for being the front line. Minimum pay for maximum customer abuse .

Viewing 46 - 48 of 9,882 Reviews

Glassdoor has 10,545 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.