employer cover photo
employer logo
employer logo

PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,854 total reviews)
avatar

William S. Demchak

52% approve of CEO

45% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
4.0
Jan 19, 2009
Recommend
CEO approval
Business Outlook

Pros

the company itself is a great place - the call center - not so much. once you are in there very difficult to "get out of call center to any other position"

Cons

lack of recognition, very difficult to move from call center to any other position - you can make moves inside call center though - but forget - ie branch; back office... better learn to read email and updates before your shift, after your shift and in between calls (on your own time) you also better not have to pee very often... you get docked everytime you leave your desk - there are 2 10 min breaks and a 45 min lunch you have about 2 mins of "personal time " to go ... otherwise forget it - the monitoring dept is a really strange set there are only a few people to monitor over 1000 -

2.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits and salary seems to be competitive other than that it is a short term company to work.

Cons

If you work in the retail bank you are in constant fear of job loss. All about the numbers not much about the customer or the employee. Not really anywhere to go in the company you can move from branch to branch but, not much chance of moving up or into a new line of business. Most upper management on the regional level and market level are not very honest with the persons that work below them. More talk but, no substance behind what they say. You can work hard and meet or exceed your goals, have the best attitude but, never be promoted or even have the option of a review. Even when you apply within the company not based on employees record or even attitude you will still not get ahead. You always have the option to discuss other opportunities but, they don't exsist for the most of the employees. If you don't care about moving up and learning more then it is the place to be but, if you want growth and honesty then it is not the place to be. There are many long term employees but, there is know even way of managing one region can be great and the next terrible. Management treatment varies a great deal from the retail banking to other lines of business. All about the sales and numbers I suppose that is what banking is about. They seem to be missing a great deal of opportunity to have really great employees and more dedicated customers. It seems that one of the reasons that the country is having this financial crisis is that all retail banking employees working some form of commission and you end up having many great employees not doing what's right for the customer or the bank just for a few extra dollars in their pay checks. Commision and banking don't mix you end up with a great deal of bad behavior from regional managers down to the tellers.

Viewing 9838 - 9840 of 9,854 Reviews

Glassdoor has 10,516 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.