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PNC Financial Services Group

Engaged Employer

PNC Financial Services Group reviews

3.2

49% would recommend to a friend

(9,885 total reviews)
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William S. Demchak

50% approve of CEO

44% positive business outlook

PNC Financial Services Group has an employee rating of 3.2 out of 5 stars, based on 9,885 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PNC Financial Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

10K reviews
3.0
Mar 29, 2018
Recommend
CEO approval
Business Outlook

Pros

W/L Balance, benefits, bank holidays off as long as you’re not forced to work OT. Pay is highest in the industry among peers in PGH area depending on position. Stock Price is doing well. You’ll definitely get a lot of experience to take to your next career opportunity.

Cons

Forced to work mandatory OT, extreme goals which are tough to meet. Extremely Low Moral. National City execs from reorganization driving business to the ground. Senior management doesn’t t care about their customers or employees. This bank will remove money from your checking account if you don’t pay them for a loan without notifying you. Employee engagement and Employee Appreciation Week funds cut from Budget. Also a lot of talent has left this company because they promote from within but won’t pay you anymore than 10% to take on 25x more responsibility This company still runs MS-DOS and mainframe based platforms. At one point designated themselves as Technology leaders of the industry but then quickly swept that motto under the rug as Peer banks have surpassed them 10 fold. Systems based from the 70‘s and 80‘s. Non deposit customers are not able to pay online directly to PNC, and are told to use third party website which often delays and hinders transactions. Customer complaints are often extreme as customers threaten to leave this company daily, however most clients are not in position to do so because PNC lends amounts almost impossible to refinance to customers who don’t understand credit or banking. No accountability anywhere within this company. Company also plays favorites on developing who they want. If they like you management will speak to you daily if they don’t you’ll only hear from them if you do something wrong. Bat City execs who took over also not sure what they’re doing. Also recently laid off management with 15 years plus experience who are all over 55years old. Annual raises 2% or less.

1.0
Dec 20, 2017

Warning

Recommend
CEO approval
Business Outlook

Pros

PNC employees get free accounts. Customers interactions can be very rewarding. It is typically very easy to bond with coworkers.

Cons

PNC puts on a front as if their employees are they're top priority. That is not the case at all. They will get everything they want from you but as soon as you draw a line you are vilanized and minipulated. Managers are allowed to actually verbally abuse employees, meaning yelling, cursing, ect. My entire region is short staffed because nobody can work with the managers. There are branches where the entire staff quit at the same time. And remaining employees are stretched thin and expected to pick up slack. Also black employees who interview in suburban branches are often placed in urban areas to work instead. The only perk of working at PNC is that you will get a pay check every two weeks. Do not be fooled in training, the branches are a COMPLETELY different experience. PNC has a very high turnover rate. Most enployees last six months. Customers are surprised when you last more than a year. Also PNC is very far behind as far as technology. It is hard to do your job when your using 10year old equipment, when your computer screen doesn't work, your scanner is broken and the phone drops calls..

4.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

I worked with great people, and the focus on work/life balance was definitely apparent. The building was generally completely empty by 5:30 and hours were flexible with WFH possibility, yet scarce. Low stress job.

Cons

The work/life balance attracts a certain type of worker. The company was filled with employees looking to do their job and nothing more, then go home to their families. The compensation reflected that. I felt surrounded by complacency, and when I did a little research I found that I could make a lot more money with a little more effort, and so I did.

Viewing 100 - 102 of 9,885 Reviews

Glassdoor has 10,548 PNC Financial Services Group reviews submitted anonymously by PNC Financial Services Group employees. Read employee reviews and ratings on Glassdoor to decide if PNC Financial Services Group is right for you.