PODS reviews

3.1

54% would recommend to a friend

(558 total reviews)
avatar

Jim Gimeson

42% approve of CEO

46% positive business outlook

PODS has an employee rating of 3.1 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PODS employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.6 stars).

Reviews by job title

558 reviews
5.0
Jan 17, 2021

Follow up

Recommend
CEO approval
Business Outlook

Pros

Fun environment, good pay, nice people

Cons

Long hours, upset customers, difficult to move up

4.0
Dec 26, 2020
Recommend
CEO approval
Business Outlook

Pros

The people were wonderful as was the environment. Pays well for typical call center work. Managers were good at seeing those under them as people first and employees second. Managers did their best as a buffer between inescapable corporate demands and the people struggling to meet them.

Cons

Like all customer service positions, a lot of your day boils down to attempting to talk down upset people with problems you can do nothing about often of their own making. There is a very high volume of calls with little opportunity to catch your breath after a stressful call.

Viewing 433 - 435 of 558 Reviews

Glassdoor has 592 PODS reviews submitted anonymously by PODS employees. Read employee reviews and ratings on Glassdoor to decide if PODS is right for you.