Does Pacific Life pay their employees well?

According to anonymously submitted Glassdoor reviews, Pacific Life employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Pacific Life. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Pacific Life?

61% of Pacific Life employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Pacific Life 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Pacific Life?

Internal Wholesaler (27) , Analyst (17) , Manager (16) , Director (12) , Customer Service Representative (11) , Actuarial Analyst (8) , Actuarial Intern (8) , Annuity Specialist (8) , Intern (8) , Systems Analyst (8) , Business Analyst (7) , Project Manager (7) , Business Services Specialist (6) , Case Manager (6) , New Business Representative (6)

What are the pros of working at Pacific Life according to real employee reviews?

"Great benefits and one of the last stressful companies in America according to Business Insider." ((in 112 reviews)); "Generally great people to work with" ((in 84 reviews)); "Good pay and can be a fun atmosphere." ((in 59 reviews)); "Good work life balance for most people but that really depends on who your boss is." ((in 45 reviews)); "I've worked for a number of companies & they go above and beyond to take care of their employees." ((in 25 reviews))

What are the cons of working at Pacific Life according to real employee reviews?

"Nothing bad In the management of the company" ((in 47 reviews)); "Senior leadership makes low level decisions and seems to find a shiny object that redirects what everyone works on." ((in 15 reviews)); "And you'll see after the smoke has cleared who is the better manager...." ((in 15 reviews)); "The interesting part is that a few special employees and all the upper management seem to be exempt from this rule and can work remotely." ((in 11 reviews)); "Many of the best people continue to leave on their own accord or have been involved in layoffs." ((in 10 reviews))

What are employees saying about Pacific Life layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Pacific Life layoffs and their outlook for job security at Pacific Life in 2026.

What are the top reviewed Pacific Life locations?

Newport Beach , Omaha , Aliso Viejo , Lynchburg , Irvine , Orange , Charlotte , Costa Mesa , Los Angeles , Mission Viejo , Seattle , Boise , Buffalo Grove , Chicago , Virginia Beach , New York , Tucson , Louisville , Greensboro , Brandon , Fullerton , Laguna Niguel , Los Alamitos , Newport Coast , Placentia , Tustin , Walnut Creek , Denver , Haverford , Penn

Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)

Darryl Button

65% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews

3.0

Sep 24, 2025

Completely different company 5 years later.

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Most of the workforce was positive, engaging, and an overall pleasure to work with. The company was proud to carve their own path. I witnessed associates change positions several times and stay within the company and grow. Everything here just continually got better for 10 years. I was always excited to go to work, be at work, proud of my work.

Cons

The trend for the last 5 years has been to execute what ever "mid size insurance and fund company playbook" Accenture or who ever they are working with now gives them.

Pacific Life Response

9mo

Thank you for sharing your experience and reflections. It’s clear you had a meaningful journey at Pacific Life. Though we are deeply proud of our nearly 160-year legacy, we also recognize the importance of adapting to meet the needs of a changing industry, workforce, and customer base. While we focus on our broader strategy to modernize operations, enhance agility, and ensure long-term sustainability, our commitment to employee growth, purpose-driven work, and a positive culture remains unchanged. We continue to encourage internal mobility, invest in our people, and foster an environment where our team feels proud of their contributions.

1.0

Sep 16, 2025

Questionable management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

None that I can think of

Cons

As others have mentioned, the current management is detrimental to the company’s culture. Many employees were forced to relocate or resign. Notably, they disregarded an ADA accommodation for my disabled colleague, which ultimately led to his resignation.

Pacific Life Response

9mo

We understand that relocation may be challenging for the small percentage of our team affected, and we are committed to fostering a respectful, inclusive, and compliant workplace for all employees. While we’re unable to address individual situations here, we encourage any employee with a concern to connect with their HR Business Partner or share feedback through internal channels such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders. We’re here to listen and support where we can.

5.0

Sep 7, 2025

Good pay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and low stress

Cons

No Cons with my employment

Pacific Life Response

10mo

Thank you for sharing your experience. We’re glad to hear you’re enjoying the benefits, support, and balance at Pacific Life. Thanks for being part of our team! 🐋

Viewing 52 - 54 of 684 Reviews

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Pacific Life reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Completely different company 5 years later.

Questionable management

Good pay

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Jobs at Pacific Life