Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
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Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
2.0
Aug 31, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good, hard-working people below exec levels

Cons

- Not only is the CEO decimating the culture, but so are many of the new management committee leaders that have joined in the last 3 years (including the new CHRO). - With the new 4-day RTO policy, CEO says "we're better together" in-person, touting moments that matter in the hallways or at the watercooler that will help us make decisions and solve problems faster. But this company is terrible at communicating and being inclusive, so those decisions and solved problems will stay between the handful of people who were together at that moment. - What was once a company that employees were proud to work for is now gone. Yes, some things needed to change at the company but the employee experience is no longer valued or prioritized. - Unless you are an actuary, there is little career opportunity

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Pacific Life Response
10mo
Thank you for taking the time to share your feedback. We understand that workplace changes can be challenging, and we’re sorry to hear this has been difficult. As our organization evolves to meet long-term business goals, we’re also reshaping how we collaborate. To support flexibility, we’ve introduced a return-to-office schedule that blends in-person collaboration with remote work—most employees spend the better part of the week in the office and a day working remotely. The idea is to create more opportunities for spontaneous connection and faster decision-making, while still allowing space for focused individual work. We remain committed to building a workplace where employees feel valued, supported, and proud to contribute. To help during this transition, we continue to offer wellbeing reimbursements, onsite amenities, and resources that promote balance and wellbeing. We appreciate your feedback and encourage you to speak with your manager or through internal channels such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders.
1.0
Aug 29, 2025

Be careful on this company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not sure, never worked there . Read the company benefits - looks good

Cons

They will interview you, but won't hire you unless you are from a particular culture

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Pacific Life Response
10mo
Pacific Life is committed to fair, inclusive hiring practices and we proudly stand behind our reputation of integrity in all that we do.
1.0
Aug 27, 2025
Recommend
CEO approval
Business Outlook

Pros

None at all please don't work here. Profits are down and I expect layoffs soon. Management has no integrity.

Cons

This year the CEO broke his word to employees he had told it was okay to move over the last several years. These people moved to cheaper COL areas based on the promise they would be allowed to work remote and locked in 2% mortgage rates in 2022. The housing market in Orange County has gone parabolic and now the CEO says if you don't come back in person than you are fired. Also the week they told everyone that they amended the company handbook which previously stated that in the event of a restructuring you would get about a 1 month severance for every year worked. Well this is obviously a change to the company's structure and now they aren't honoring that. The severances for the people that aren't able to move back and take a 7% mortgage on a million dollar house are completely screwed with a pittance severance. Frankly management has acted disgustingly and I am so disappointed in Darryl in particular. Shame on them and shame on our CEO. The work culture has totally changed here and everyone is overworked. Now they'll have to sit in two hours of traffic as well because no job in this company below director pays enough to buy a house for a family in orange county. Profits are already down and I would expect layoffs soon.

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Pacific Life Response
10mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences have not met expectations. Our organization is evolving to meet long-term business goals, and that means changing the ways we work, including where and how we collaborate. As part of our efforts to support flexibility, we’ve implemented a return-to-office schedule that balances in-office collaboration with a remote workday each week. These changes represent an important step toward building a stronger, more connected future for our company. To support employees through this transition, we continue to offer wellbeing reimbursements, onsite amenities, and other resources aimed at promoting balance and wellbeing during this time of change. We appreciate your feedback and encourage you to speak with your manager or through internal channels such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders.
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Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.