Pacific Life reviews

3.4

61% would recommend to a friend

(684 total reviews)
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Darryl Button

65% approve of CEO

61% positive business outlook

Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
4.0
Aug 18, 2025

internship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good learning environment and people

Cons

wfh 4 days a week

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Pacific Life Response
10mo
We’re so glad your internship has been a positive learning experience and that you’ve enjoyed the people you work with. Thanks for choosing Pacific Life to start your career journey!
2.0
Aug 17, 2025

Declining Rapidly

Recommend
CEO approval
Business Outlook

Pros

-Most regular employees are good people who really care about the company -A few entry level positions, like sales, might be worth a shot. And the traditional insurance roles are still respected.

Cons

-As mentioned in previous posts, the new executive leadership has completely changed the culture. They seem to despise the employees and are only interested in controlling the company from the C-Suite. -Growth at all cost with no actual planning, resources, or accountability from leadership. Most employees are burnt out, bottomed out on morale, or looking for another job.

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Pacific Life Response
10mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences have not met expectations, and we value your candid perspective. We understand that transformational change can feel disruptive, and it may lead to concerns about how leadership views and supports employees. At Pacific Life, our leaders are guided by the values of People, Integrity, Partnership, Courage, and Enduring Strength—principles that reflect our commitment to treating employees with respect and appreciation. As we move forward, we remain focused on cultivating an environment where individuals feel recognized for their contributions and equipped to thrive. We encourage you to share your thoughts directly with your manager or through internal channels such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders.
2.0
Aug 12, 2025

Rapidly Declining Employee Experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Most independent contributors are knowledgeable and willing to help when asked. - Salary is decent compared to some competitors, though it could be more competitive.

Cons

- Incompetent upper management makes questionable resource allocation decisions. They opt to spend heavily on short-term consultants who deliver only a minimum viable product before leaving, instead of investing in and developing long-term employees. - Quality of life is declining: benefits/tokens of employee appreciation have been reduced, employee career advancement opportunities are scarce, and morale is rapidly dropping. - Heavy-handed security measures force you to work exclusively within company-provided systems and tools, limiting flexibility, efficiency, and innovation. - The RTO mandate is based solely on the CEO’s “feelings” rather than data or employee feedback. When asked why, his explanation was, “We work better together.” - Increased reliance on offshore resources makes collaboration challenging and less efficient due to significant time zone gaps. - Recent revelation of stack ranking during performance reviews, creating a toxic and competitive environment rather than fostering collaboration.

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Pacific Life Response
10mo
Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences have not met expectations, and we value your candid perspective. We’re glad you’ve recognized the knowledge and helpfulness of our teams, and we remain committed to providing competitive compensation and holistic benefits that support employee wellbeing. As we continue to evolve as an organization, we recognize that some of the changes underway may feel disruptive at time, but they are intended to strengthen our foundation for the future and better position us to meet the needs of our people and our customers. While we may not be able to address every concern here on Glassdoor, we encourage you to share your thoughts directly through our internal channels, such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders. Pacific Life remains dedicated to fostering a culture where employees feel supported and empowered, while making thoughtful, timely decisions that serve both our people and our customers. None of this is possible without the talent and dedication of our employees, and we sincerely appreciate the contributions you make.
Viewing 58 - 60 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.