Pacific Life reviews

3.5

64% would recommend to a friend

(684 total reviews)
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Darryl Button

68% approve of CEO

64% positive business outlook

Pacific Life has an employee rating of 3.5 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

684 reviews
2.0
Sep 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Good benefits and a salary that is competitive.

Cons

Management is horrible, employees are usually left wondering why so many meetings to talk about nothing important. Training is not possible and yet expectations are high. Management are paid very well and work little hours, while the rest of the employees work hard for no gain.

1.0
Sep 2, 2014

Management needs to be reviewed - RSD

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Friends for life have been made

Cons

HR needs to take a better look at what is going on ... when a business unit has had the majority of their FTEs leave (75% of whom were either women or employed for 5 plus years), something is drastically wrong. Middle management leave a lot to be desired. Each division has their own IT department - Corp & Life appear to have their act together, however RSD does not. RSD has been allowed to create mini empires among managers & directors who have no business in those positions because they lack training, people skills, knowledge and experience. When you have inexperienced managers pushing low level employees ahead of senior employees, who have put in the time and effort to move up. Only to be told, that "I don't care how long you have been here, I don't promote people unless I want to!" shows obvious discrimination and favoritism. And everyone that has been hired within the last 2.5 years are all the same type of people - inexperienced. But the manager wants you to give away your knowledge and skill set in order to train them to do the work at hand. Middle and upper management are cognizant of what is occurring and "trust that the decisions their managers and directors make are the right ones". PL has a culture issue within RSD that needs to be addressed and until that is done, they will always have a high turnover rate.

2.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

health insurance is decent and you get the ability to purchase an additional week of PTO.

Cons

There is a lot of clicks if you will and the gossip is all around you. You may be the person being 'talked' about and never know it without the ability to read between the lines. If you don't keep your head down, mouth shut, and just do your routinely boring 8-5 job, then you will be a target. It may not seem like you are micro managed, but really you are. When somebody comes up to you and just asks how things are going it's not as black and white as they want you to think. In reality, there has been a discussion about you (i.e maybe you did a call wrong, maybe you asked the wrong questions, etc) but they will never address it specifically. So in essence, you will never know what you did wrong to improve, only stand out and be the next targeted person. Not sure what happens to the targets yet as i haven't been in the company very long. The training classes are small maybe 5-6 people is the average, but by the end of training, you'll lose 50%. That should have been my first red flag. During the short time i've been there, i've heard stories about people that they didn't like, said something that didn't 'conform' etc even if it was years ago. Now, that's not too professional is it. OJT is a joke and most people are on a power trip and seem to try to beat you down. You don't get to know your co workers and almost get the feeling of having to be a stepford wife. While the pay and benefits are decent, there is enough in this company to drive you out the door.

Viewing 592 - 594 of 684 Reviews

Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.