There is a lot of clicks if you will and the gossip is all around you. You may be the person being 'talked' about and never know it without the ability to read between the lines. If you don't keep your head down, mouth shut, and just do your routinely boring 8-5 job, then you will be a target. It may not seem like you are micro managed, but really you are. When somebody comes up to you and just asks how things are going it's not as black and white as they want you to think. In reality, there has been a discussion about you (i.e maybe you did a call wrong, maybe you asked the wrong questions, etc) but they will never address it specifically. So in essence, you will never know what you did wrong to improve, only stand out and be the next targeted person. Not sure what happens to the targets yet as i haven't been in the company very long. The training classes are small maybe 5-6 people is the average, but by the end of training, you'll lose 50%. That should have been my first red flag. During the short time i've been there, i've heard stories about people that they didn't like, said something that didn't 'conform' etc even if it was years ago. Now, that's not too professional is it. OJT is a joke and most people are on a power trip and seem to try to beat you down. You don't get to know your co workers and almost get the feeling of having to be a stepford wife. While the pay and benefits are decent, there is enough in this company to drive you out the door.