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      Pacific Life

      Engaged Employer

      Pacific Life reviews

      3.4

      61% would recommend to a friend

      (684 total reviews)
      avatar

      Darryl Button

      65% approve of CEO

      61% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Culture & values

      3.3

      Career opportunities

      3.2

      Senior management

      Pacific Life has an employee rating of 3.4 out of 5 stars, based on 684 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Pacific Life employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      684 reviews
      1.0
      Nov 11, 2025

      RTO has killed the culture

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      None now (used to be great)

      Cons

      Upper management (many of whom are remote) is killing the culture requiring RTO. It's negatively affecting people's mental health and just less productivity overall. Many people were hired to be remote, there was zero talk of having to come back to the office, and the company even promoted remote work. Our numbers have never been better! Now, they have gone back on their word. It's so expensive to live in SoCal and this is like taking a huge pay cut when everything is the most expensive it's ever been, never mind the amount of time people are losing with their families commuting. I wouldn't recommend Pacific Life to anyone until this policy is lifted. The culture is so bad right now and everyone is so burned out.

      avatar
      Pacific Life Response
      7mo
      Thank you for sharing your perspective and for your years of service at Pacific Life. We understand that changes to work arrangements can feel challenging and may raise concerns about balance and well-being. Our updated hybrid policy reflects our commitment to collaboration and connection across teams, and we remain focused on supporting employees within this approach. Your feedback helps us identify ways to make the experience better for everyone and strengthen how we work together. If you’d like to share more or discuss ideas, please reach out to HR or use our internal feedback channels. Your input matters as we continue to work on creating an environment where people feel supported and successful.
      2.0
      Aug 17, 2025

      Declining Rapidly

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Most regular employees are good people who really care about the company -A few entry level positions, like sales, might be worth a shot. And the traditional insurance roles are still respected.

      Cons

      -As mentioned in previous posts, the new executive leadership has completely changed the culture. They seem to despise the employees and are only interested in controlling the company from the C-Suite. -Growth at all cost with no actual planning, resources, or accountability from leadership. Most employees are burnt out, bottomed out on morale, or looking for another job.

      avatar
      Pacific Life Response
      10mo
      Thank you for taking the time to share your feedback. We’re sorry to hear that your recent experiences have not met expectations, and we value your candid perspective. We understand that transformational change can feel disruptive, and it may lead to concerns about how leadership views and supports employees. At Pacific Life, our leaders are guided by the values of People, Integrity, Partnership, Courage, and Enduring Strength—principles that reflect our commitment to treating employees with respect and appreciation. As we move forward, we remain focused on cultivating an environment where individuals feel recognized for their contributions and equipped to thrive. We encourage you to share your thoughts directly with your manager or through internal channels such as our Pulse Survey, Coffee Chats, Town Halls, and other engagement opportunities with senior leaders.
      2.0
      Jan 5, 2022

      A disappointment…

      New business associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent pay Pretty good benefits and associated programs

      Cons

      Incompetent leadership, lack of concern for the “lowly ones” in new business, ridiculous expectations regarding productivity from management that has NO CLUE what we do for a days work. The top leaders live in the clouds and the lower level leaders are idiots (not all, most - new business specifically). Upper management hosts meetings to pretend to care about how we feel but in reality they couldn’t care less. We’re just bodies to them and they’re already outsourcing 60-80% of our work to India so bottoms up I guess! Also - they infiltrated a small community under the guise that they would give back to the community and create more jobs and received thousands and thousands of dollars in grant money for bringing business to the area and turned around and laid off almost every employee from the Lynchburg area. Pacific Life pretends to be a good company but they’re just as cut throat as any other place out there.

      avatar
      Pacific Life Response
      4y
      Thank you for your feedback and we are sorry to hear about your experience. We have recently conducted listening sessions to better understand the employee experience in these roles and continue to make improvements. We are committed to providing an inclusive environment and where employees can have a meaningful impact.
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      Glassdoor has 784 Pacific Life reviews submitted anonymously by Pacific Life employees. Read employee reviews and ratings on Glassdoor to decide if Pacific Life is right for you.