PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)
avatar

Jennifer Tejada

62% approve of CEO

40% positive business outlook

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

488 reviews
5.0
Mar 25, 2017
Recommend
CEO approval
Business Outlook

Pros

Working at PagerDuty has shown me that it is possible to love going into work every day. Not only do I work with the smart group of people that I've ever met, Dutonians are friendly, helpful and decent human beings. If you ever need help or support, it's always available to you. Besides the great company, we also have the best customers. Our customers have a love-hate relationship with us (who wants to be woken at 3am anyways?), but they're always willing to speak to us so we can make their lives easier. The office admin team is also out of this world. Between organizing team events and spoiling us with great food and drinks, they're always available to accommodate us with whatever we need. After almost two years on the job, I can't find any reason why I would want to work for any other company but PagerDuty. Thanks for letting me join the ride!

Cons

Lots of work to do to make PagerDuty the best it can be. That can be a pro too ;)

5.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

- Smart people, but generally humble and collaborative - Interesting technical challenges - Willingness to experiment with new tech - Work-life balance (flexible hours, can work from home, etc.) - DevOps is really a thing here - you're on-call for what you build - Fun culture (free lunch, beer, company events) - Management that genuinely cares about employees - Leadership is trending in the right direction since new CEO joined - Opportunity for technical career advancement - Progressive company values - Generous training budget (conferences etc.) - I am genuinely happy to come to work every day.

Cons

- Varying technical debt between different teams - Org can be somewhat product-driven, at the expense of doing things right (this is a more recent change, and there are signs it might be correcting) - It seems that some engineering teams are under more pressure than others, leading to some recent turnover (also due to product focus) - Hiring is a bit of a mess recently, leading to understaffed teams

3.0
Mar 9, 2017

Do your homework

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good product and customer base.

Cons

Lots of new mgmt brought in recently. Tons of competition, make this space too crowded.

Viewing 445 - 447 of 488 Reviews

Glassdoor has 535 PagerDuty reviews submitted anonymously by PagerDuty employees. Read employee reviews and ratings on Glassdoor to decide if PagerDuty is right for you.