Does PagerDuty pay their employees well?

According to anonymously submitted Glassdoor reviews, PagerDuty employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at PagerDuty. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at PagerDuty?

63% of PagerDuty employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PagerDuty 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at PagerDuty?

Software Engineer (33) , Account Executive (27) , Sales (17) , Senior Software Engineer (13) , Enterprise Account Executive (10) , Marketing (9) , Engineering Manager (7) , Director (6) , Manager (6) , Customer Success (5) , Customer Success Manager (5) , Product Manager (5) , Sales Representative (5) , Software Developer (5) , Enterprise Account Manager (4)

What are the pros of working at PagerDuty according to real employee reviews?

"Hires great people" ((in 56 reviews)); "On top of all that there's great benefits, a fully stocked kitchen, catered lunch everyday, and lots of social activities inside and outside the office." ((in 36 reviews)); "Good work life balance" ((in 27 reviews)); "SE team is great too" ((in 26 reviews)); "Everyone is driven to succeed" ((in 20 reviews))

What are the cons of working at PagerDuty according to real employee reviews?

"Leadership is incompetent and micro manages." ((in 19 reviews)); "Annual layoffs" ((in 12 reviews)); "more accurately, it's poor management." ((in 11 reviews)); "They don’t invest in their people and morale is low." ((in 7 reviews)); "401k matching would be nice." ((in 4 reviews))

What are employees saying about PagerDuty layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PagerDuty layoffs and their outlook for job security at PagerDuty in 2026.

What are the top reviewed PagerDuty locations?

San Francisco , Atlanta , New York , Chicago , Austin , Dallas , San Diego , Denver , Portland , Boston , Lake Orion , Minneapolis , Nashville , Columbus , Santa Monica , San Jose , Mission , Olathe , Remote , San Francisco

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PagerDuty

PagerDuty reviews

3.6

63% would recommend to a friend

(488 total reviews)

Jennifer Tejada

62% approve of CEO

40% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Work/Life balance

3.8

Culture & values

3.8

Compensation and benefits

3.5

Career opportunities

3.0

Senior management

PagerDuty has an employee rating of 3.6 out of 5 stars, based on 488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PagerDuty employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

488 reviews

5.0

Nov 29, 2016

I love working here

Sales

Recommend

CEO approval

Business Outlook

Pros

Fast-growing company, with a team full of intelligent and genuine people. Best in class product with an impressive customer base.

Cons

For a while we were lacking proper direction and leadership, but that's changed given the new CEO coming on board and our most recent product release.

5.0

Nov 16, 2016

Care about customers and employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Onboarding is fast but really well executed. Coworkers are humble, but brilliant and super motivated in a startup environment Ideas are heard and welcomed Transparency from upper management and throughout company Feel encouraged to learn more skills to help my career, well supported to grow in my career Environment is relaxed but still professional, not superficial or gluttonous I'm happy to get up every morning and go to work! Great work-life balance Cold brew & kombucha on tap, delicious lunches and breakfasts catered Opportunity to grow in a direction you are passionate about pursuing Even though it's a startup, I trust in the executive decisions being made, never feel like i"m going to lose my job

Cons

With a growing population it can be kind of hard to meet coworkers in other departments. You end up slacking people and never really meeting them. Maybe more cross-departmental bonding activities could help to keep the community feel. They also have other locations, so you may need to collaborate with other long distance (if that *is* an issue for you of course)

4.0

Oct 10, 2016

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good product, innovation, culture that promotes diversity.

Cons

High leadership turnover, poor communication

Viewing 448 - 450 of 488 Reviews

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Jobs at PagerDuty

Senior Principal Customer Success Manager

Senior Principal Customer Success Manager

Senior Product Manager

Senior Product Manager