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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Jul 13, 2021

Overworked and underpaid

Recommend
CEO approval
Business Outlook

Pros

Free employee meals Non-management team sick hours

Cons

Overworked. Work here and you will be overworked because “panda pays you a lot” so managers love to throw that in your face to reason why they over work you. Hard to hire new people because they all quit because of how demanding this job is. They pride themselves on work life balance but trust me that is just a figment of their imagination. I applied for part-time but was constantly working full-time when I tried to reduce my hours I was told to wait. Is this not based on my availability? I worked 5 days a week and had to fight tooth and nail to stay at 5 days. Their benefits? They charge you every pay check for your health care coverage. I’ve only had health care coverage for less than 6 months and they have taken out for my coverage each paycheck since totaling over $300 Management team needs to really go over the panda mission and values all over again because they certainly do not embody what they preach. Because they hold power they abuse it so often that they put more work on their associates so they can chit chat and be on their phone. And you can forget about your 10 minutes breaks. Panda has already been sued twice for this since I’ve started working about 4 years ago. Management team does not allow you to take your 10 minutes break. We are told to prioritize our 30 minutes breaks first and that we will get our 10 minutes breaks during preclosing which never happens. If you work an 8 hour shift you are lucky if you even get one 10 minutes breaks.

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Panda Express Response
4y
Thank you for your insight. We understand an inspirational leader can impact the work experience and want to elevate. We will be sharing this with our Ops management team and look forward to improving the experience for all our associates. We want to fix this and welcome you to share your experience in further detail via our “My Voice Matters” confidential hotline: 626-799-9898 x6053. We look forward to learning more about your experience.
5.0
Aug 21, 2019

How Panda has affected me

Recommend
CEO approval
Business Outlook

Pros

Panda Express is a great place to work in my opinion. The location I work at, everybody is friendly and helpful, they always have your best interest. The company is truly a wonderful place to grow and somewhere you’d want to see as a 2nd home. I like how professional and well-managed it is. They see everything you do wether it’s good or bad, and they work with it.

Cons

Panda has very high expectations. You have to be on your 100% everyday at work, their isnt any time to slack, which isn’t necessarily a bad thing.

4.0
Aug 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Pays $10 starting, chances for bonuses every 4 quarters (back of house gets bonus first and is usually more than front of house, hard work pays off!), free food while on break, 20% associate/family/friend discount

Cons

It's hard work! A lot of heavy lifting and cleaning, multi-tasking is a must when it gets busy, gotta make sure you stretch a lot because your feet and muscles will be hurting at the end of the night

Viewing 19 - 21 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.