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Panda Express reviews

3.6

60% would recommend to a friend

(5,255 total reviews)
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Andrew and Peggy Cherng

81% approve of CEO

54% positive business outlook

Panda Express has an employee rating of 3.6 out of 5 stars, based on 5,255 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panda Express employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Mar 9, 2017

No life balance

Recommend
CEO approval
Business Outlook

Pros

It helps you to growth, and developing yourself at all time. Never satisfy of what we are doing. You will learn a lot from this company. It helps you to be more professional and learning how to operate the restaurant and numbers. There is good benefits such as bonuses, medical, 401k.

Cons

There is no life balance in Panda. Too much stress in this company. The slogan is make it happy happen, but it never happen. The company will always find mistake from you and from the store even We did our best, but they are just never satisfy which make managers stress and associates.

2.0
Jul 19, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

Company offers 401k, medical plan, bonus, medical saving account, vacation time, education fund (for panda approved course only), scholarship for managers

Cons

Work life balance. Managers work more than 50 hours a week, open 2 days, close 3 days. They must be the last person leave the store on three close days. Company force employees harder and harder by increasing goal productivity; against recommended hours Bonus is hard to achieve. Each general manager has to develop one AM or GM to receive financial bonus. While assistant manager does not have to do that, they have less responsibilities and earned more bonus than general manager. People promotion: expectation for AM or GM is way high, like to promote them to become CEO

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Panda Express Response
9y
Thank you for taking the time to complete this review. We value your feedback. We will look into any concerns and take appropriate actions necessary.
1.0
Jun 27, 2015
Recommend
CEO approval
Business Outlook

Pros

Free meal, health insurance, free uniform

Cons

Company have high expectations for General Managers. They want strong operation, people development, 100% mystery shopper reports and no violations on food safety and sanitation visits. Also, great financial and guest satisfaction, while working long hours with no work life balance. Good luck on making bonuses after taxes taken out. ACO and management above wants to look good from your hard work while they really don't do anything but visit stores and dictate what you should do better. Lots of politics in this company. If you want to move up, you better start saying yes to everything they say. Everything you see is fake especially when the owner of the company comes to your store for a visit. Once he leaves it will be the total opposite condition. If you want to be stressed out, work long hours, be called in to work if short satffed, drive long distance for long days of meeting, burnt out fast, be fake all the time, no personal life, having to consistently hire staff because of high turn over then this is the job will for you. Don't be fooled into working for Panda. At the end of the day, you will feel like a slave working long hours for minimum wage and not happy at all.

Viewing 22 - 24 of 5,255 Reviews

Glassdoor has 5,398 Panda Express reviews submitted anonymously by Panda Express employees. Read employee reviews and ratings on Glassdoor to decide if Panda Express is right for you.