Panera Bread reviews

3.4

49% would recommend to a friend

(18,788 total reviews)
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Paul Carbone

40% approve of CEO

32% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,788 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
Jul 29, 2020

Company has lost it’s essence

Recommend
CEO approval
Business Outlook

Pros

Great people around you if you work in a good cafe.. great managers if you work in a good cafe.. benefits are good but only available to full time employees.. associate pay can be decent

Cons

They completely gutted the company and used Covid as an excuse to do so.. so many people lost jobs and had their pay cut to below 14.50.. workload and day to day manager tasks not worth that amount at all.. stress is very high as there are over 5 ways for a person to get food.. no hours means no people in the cafe managers take on all the jobs and have no time to manage.. very corporate intertwined.

2.0
Jul 15, 2020
Recommend
CEO approval
Business Outlook

Pros

The people you work with are great. They really want to learn and help the business be successful. Though many are unskilled workers most are eager to learn. They went through a corporate buy out during my time and many things came to light for better and for worse.

Cons

As a manager your expected to revolve your life around Panera. 50 hours a week is mandatory (I worked 55-60) along with any more time they ask. If you don't agree they will take it out on you with poor scheduling with your days off never being consecutive, alternate hour shifts and they burn you out. And that promotion that you earned goes out the window. District Management leadership is very poor, and encourage a do whatever it takes to make the numbers look good mentality. DM's and GM's get there bonuses based on the numbers. Transparency is non existent. I was personally asked to change hours of employees and asked for permission to change my hours as some times I was required to work past the legal limit without a break. They would take that time away and ad regular time hours to end of day instead. So they would not be seeing as a violation or pay OT. Illegal Practices.. and yes they were sued because of it.. and i was given a Whopping $70.00 check in the settlement. What a joke.

5.0
May 21, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Work/Life Balance is pretty much equal.

Cons

Niche market as far as customer base goes.

Viewing 184 - 186 of 18,788 Reviews

Glassdoor has 19,085 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.