Panera Bread reviews

3.4

49% would recommend to a friend

(18,779 total reviews)
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Paul Carbone

40% approve of CEO

33% positive business outlook

Panera Bread has an employee rating of 3.4 out of 5 stars, based on 18,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Panera Bread employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.4 stars).

Reviews by job title

19K reviews
3.0
Feb 4, 2009
Recommend
CEO approval
Business Outlook

Pros

Panera Bread is a great place to work part-time and bring in a little extra cash. If you are a dependable employee, they are more than willing to accomodate scheduling needs and let you work extra hours. Associate shifts are basically "day" and "night"- the days start early, but the nights end early. Either way, employees with children or families are able to get home at a reasonable hour. It is a good plac to get a crash course in customer service, and interactions with "regular" customers give something to look forward to. Managers are hired from within, so there is opportunity to advance

Cons

There are too many managers, and none of them are on the same page. It is difficult to learn the ropes when ten different people are doing things ten different ways. High level of unprofessionalism when dealing with employees is alarming. It is not uncommon to overhear the general manager referring to a trainee as "retarded" or swearing under her breath when a trainee needs help. When starting work at Panera, I had to learn most of my responsibilities by observing others or simply figuring it out on my own. Some of my co-workers have been employed at Panera for 3+ years and still make minimum wage. It is very difficult to get a raise.

5.0
Jan 28, 2009
Recommend
CEO approval
Business Outlook

Pros

The company provides an excellent work/life balance. The store closes at 9:00 p.m. so there are no late nights, which makes it very conducive to family life. They do not have alcohol sales so you are able to avoid the associated problems of dealing with intoxicated patrons. The company is doin well financially and is one of very few restaurant chains to be growing in this economy. As a result you feel secure in your employment at a time when many fear cutbacks and layoffs.

Cons

the limitations of general manager

1.0
Jan 24, 2009
Recommend
CEO approval
Business Outlook

Pros

fair pay with experience for 3rd shift bakers

Cons

I recently took a vacation . I informed the GM that I was taking a few days off for vacation{the first in over 2 years} I asked for a request form , she told me to put it in the log book and the asst. man. would take care of it. I got my check today and guess what? no vacation pay!!! I find out tonight that vacation is no longer offered to the baking staff

Viewing 18772 - 18774 of 18,779 Reviews

Glassdoor has 19,076 Panera Bread reviews submitted anonymously by Panera Bread employees. Read employee reviews and ratings on Glassdoor to decide if Panera Bread is right for you.