Is Papa John's a good company to work for?

Papa John's has an overall rating of 3.3 out of 5, based on over 7,147 reviews left anonymously by employees. This rating has been stable over the past 12 months. 50% of employees would recommend working at Papa John's to a friend and 37% have a positive outlook for the business. The best reviews about Papa John's have been left by employees working as Cook , Shift Leader/Manager and Papa Johns Delivery Driver .

Does Papa John's pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa John's employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Papa John's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Papa John's?

50% of Papa John's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa John's 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa John's?

Pizza Delivery Driver (525) , Manager (240) , General Manager (233) , Driver (214) , Delivery Driver (194) , Assistant Manager (160) , Shift Leader (153) , Cashier (139) , Pizza Maker (131) , Shift Manager (130) , Insider (97) , Crew Member (88) , Customer Service Representative (76) , Shift Lead (60) , In Store Team Member (55)

What are the pros of working at Papa John's according to real employee reviews?

"The hours are flexible and they usually work with what you need especially with school." ((in 382 reviews)); "The people with whom you work with are usually great people and they become your friends." ((in 340 reviews)); "The other employees make it pretty fun and the money is good when people tip." ((in 231 reviews)); "free pizza and sodas and family discount" ((in 204 reviews)); "the employees can be good and you get free food so dont spend money on groceries" ((in 169 reviews))

What are the cons of working at Papa John's according to real employee reviews?

"Low pay and it gets really stressful when the dinner rush occurs or when someone randomly decides to order 30 pizzas" ((in 512 reviews)); "Bad management and lack of care" ((in 343 reviews)); "Bad manager means bad time" ((in 156 reviews)); "and no benefits" ((in 129 reviews)); "Upper management does not care about you" ((in 89 reviews))

What are employees saying about Papa John's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa John's layoffs and their outlook for job security at Papa John's in 2026.

What are the top reviewed Papa John's locations?

Louisville , Atlanta , Houston , San Antonio , Charlotte , Orlando , Austin , Dallas , Indianapolis , Raleigh , Tampa , Chicago , Denver , Las Vegas , Richmond , New York , Phoenix , Fort Worth , Los Angeles , Knoxville , Nashville , Miami , San Diego , Jacksonville , Kansas City , Baltimore , Saint Louis , El Paso , Lubbock , Columbus

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Papa John's

Papa John's reviews

3.3

50% would recommend to a friend

(6,779 total reviews)

Todd Penegor

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Papa John's has an employee rating of 3.3 out of 5 stars, based on 6,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Nov 18, 2009

Good pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The atmosphere was friendly and everyone worked to get the pizza out the door. For a college job, the pay is good, averaging about $12-13 per hour and most of it in cash.

Cons

Downside of the job is the late nights. If you want to make the good money you would have to be a closing driver at least 2 or 3 times per week.

5.0

Nov 9, 2009

Great Job for College Students

Shift manager

Recommend

CEO approval

Business Outlook

Pros

Management is very considerate towards the time needs of its student employees. I have never been forced to work when I needed time off to study, work on projects, or attend seminars and job fairs to further my education or seek out a professional career.

Cons

In order to maximize your earnings at PJ's, either managing or delivering, you must committ to working early into the morning. This is just the nature of working in the pizza business. Besides dinner rush, most business comes late at night after traditional dine-in restaurants have already closed.

3.0

Nov 9, 2009

It wasn't the best, but not the worst either.

In-store

Recommend

CEO approval

Business Outlook

Pros

The environment was slightly fast paced, but not overwhelming. It was a great first job, teaching good skills to new workers. The managers were decent, not unfair. The work itself wasn't too strenuous.

Cons

No breaks where I was working. It was tough on the longer days, and it would have been nice to get a good 15 minute break.

Viewing 6757 - 6759 of 6,779 Reviews

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Jobs at Papa John's

Logistics Intern/Co-Op

Louisville, KY

View job

Team Member Production

Restaurant Team Member