Is Papa John's a good company to work for?

Papa John's has an overall rating of 3.3 out of 5, based on over 7,147 reviews left anonymously by employees. This rating has been stable over the past 12 months. 50% of employees would recommend working at Papa John's to a friend and 37% have a positive outlook for the business. The best reviews about Papa John's have been left by employees working as Cook , Shift Leader/Manager and Papa Johns Delivery Driver .

Does Papa John's pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa John's employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Papa John's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Papa John's?

50% of Papa John's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa John's 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa John's?

Pizza Delivery Driver (525) , Manager (240) , General Manager (233) , Driver (214) , Delivery Driver (194) , Assistant Manager (160) , Shift Leader (153) , Cashier (139) , Pizza Maker (131) , Shift Manager (130) , Insider (97) , Crew Member (88) , Customer Service Representative (76) , Shift Lead (60) , In Store Team Member (55)

What are the pros of working at Papa John's according to real employee reviews?

"The hours are flexible and they usually work with what you need especially with school." ((in 382 reviews)); "The people with whom you work with are usually great people and they become your friends." ((in 340 reviews)); "The other employees make it pretty fun and the money is good when people tip." ((in 231 reviews)); "free pizza and sodas and family discount" ((in 204 reviews)); "the employees can be good and you get free food so dont spend money on groceries" ((in 169 reviews))

What are the cons of working at Papa John's according to real employee reviews?

"Low pay and it gets really stressful when the dinner rush occurs or when someone randomly decides to order 30 pizzas" ((in 512 reviews)); "Bad management and lack of care" ((in 343 reviews)); "Bad manager means bad time" ((in 156 reviews)); "and no benefits" ((in 129 reviews)); "Upper management does not care about you" ((in 89 reviews))

What are employees saying about Papa John's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa John's layoffs and their outlook for job security at Papa John's in 2026.

What are the top reviewed Papa John's locations?

Louisville , Atlanta , Houston , San Antonio , Charlotte , Orlando , Austin , Dallas , Indianapolis , Raleigh , Tampa , Chicago , Denver , Las Vegas , Richmond , New York , Phoenix , Fort Worth , Los Angeles , Knoxville , Nashville , Miami , San Diego , Jacksonville , Kansas City , Baltimore , Saint Louis , El Paso , Lubbock , Columbus

Papa John's reviews

3.3

50% would recommend to a friend

(6,779 total reviews)

Todd Penegor

Not enough data to show CEO approval

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Papa John's has an employee rating of 3.3 out of 5 stars, based on 6,779 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 5, 2009

Not what it used to be.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired here, Because they are always hiring. Lots of friendly people to work with. You get to be out of the store a lot.

Cons

Well I have worked for This Company for over 9 years on and off as a closing Driver. I used to make 8.00 hr + average of 80.00 per nite in tips. That was 5 years ago. Now I get paid 4.19 hr while I'm on a delivery, and average about 30.00 nite in tips. Plus the 90cents per delivery they pay us for gas just doesn't cover it. I pay on average of 3 bucks a nite for gas out of my own pocket!! It also doesn't help that Papa Johns competes with there drivers for tips by charging 2.50 delivery fee, which some people THINK the driver receives. I used to average 20 delivers a nite, But now I'm lucky to get 10.

2.0

Oct 18, 2009

Would not recommend as a workplace unless you are simply using them for nightly take home cash while looking for better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

As a delivery driver: Take home cash every night Your out of the store enough to be able to put up with the BS and abuse in-store

Cons

No chance for advancement No chance for raises, in fact they are now paying less to drivers by operating them under the Reported Tips laws that allow them to pay up to $3 less per hour if they can show comparable tips received. Rude and derogatory treatment of the staff by the management, many bordering on sexual harassment No benefits Expect you to come in at your scheduled time and stay until THEY say you can leave, no matter what the posted schedule says or your prior/RL commitments, including family/children commitments Gross Mis-Management and blatant lies from managers regarding expectations, scheduling, training, etc... Retalitory treatment by the people in charge (GM's, AM's and shift leaders)

2.0

Aug 3, 2009

One of the worst places to work.

In-store

Recommend

CEO approval

Business Outlook

Pros

50% off pizza, satisfy customers with food, easy and fun to prepare the food, lots of time off, never have to get up early to go to work, fast paced, almost always something to do, delicious food made

Cons

Can be very overwhelming, not very many hours available to work, almost always working weekends, especially at night, senior manager is very unfair and gives more hours to favorite employees (even new ones) instead of employees working there for some time.

Viewing 6760 - 6762 of 6,779 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.7★Compensation & Benefits

Raising Cane's

3.8★Compensation & Benefits

The Cheesecake Factory

3.5★Compensation & Benefits

In-N-Out Burger

4.4★Compensation & Benefits

Jobs at Papa John's

Team Member Distribution

Restaurant Team Member

Restaurant Team Member

Papa John's

Papa John's reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not what it used to be.

Would not recommend as a workplace unless you are simply using them for nightly take home cash while looking for better

One of the worst places to work.

Top companies for "Compensation and Benefits" near you

Jobs at Papa John's

Papa John's reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Papa John's reviews FAQs

Jobs at Papa John's