Is Papa John's a good company to work for?

Papa John's has an overall rating of 3.4 out of 5, based on over 7,141 reviews left anonymously by employees. This rating has been stable over the past 12 months. 51% of employees would recommend working at Papa John's to a friend and 37% have a positive outlook for the business. The best reviews about Papa John's have been left by employees working as Cook , Shift Leader/Manager and Papa Johns Delivery Driver .

Does Papa John's pay their employees well?

According to anonymously submitted Glassdoor reviews, Papa John's employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Papa John's. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Papa John's?

51% of Papa John's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Papa John's 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Papa John's?

Pizza Delivery Driver (525) , Manager (239) , General Manager (232) , Driver (213) , Delivery Driver (194) , Assistant Manager (160) , Shift Leader (153) , Cashier (139) , Pizza Maker (131) , Shift Manager (130) , Insider (97) , Crew Member (88) , Customer Service Representative (76) , Shift Lead (60) , In Store Team Member (55)

What are the pros of working at Papa John's according to real employee reviews?

"The hours are flexible and they usually work with what you need especially with school." ((in 378 reviews)); "The people with whom you work with are usually great people and they become your friends." ((in 340 reviews)); "The other employees make it pretty fun and the money is good when people tip." ((in 229 reviews)); "Pizza was free and cool" ((in 200 reviews)); "the employees can be good and you get free food so dont spend money on groceries" ((in 176 reviews))

What are the cons of working at Papa John's according to real employee reviews?

"Low pay and it gets really stressful when the dinner rush occurs or when someone randomly decides to order 30 pizzas" ((in 508 reviews)); "Bad management and lack of care" ((in 331 reviews)); "Bad manager means bad time" ((in 151 reviews)); "and no benefits" ((in 128 reviews)); "Upper management does not care about you" ((in 85 reviews))

What are employees saying about Papa John's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Papa John's layoffs and their outlook for job security at Papa John's in 2026.

What are the top reviewed Papa John's locations?

Louisville , Atlanta , Houston , San Antonio , Charlotte , Orlando , Austin , Dallas , Indianapolis , Raleigh , Tampa , Denver , Chicago , Las Vegas , Richmond , New York , Phoenix , Fort Worth , Los Angeles , Knoxville , Nashville , Miami , San Diego , Jacksonville , Kansas City , Baltimore , Saint Louis , El Paso , Lubbock , Columbus

Papa John's reviews

3.4

51% would recommend to a friend

(6,773 total reviews)

Rob Lynch

52% approve of CEO

37% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.2

Culture & values

3.2

Work/Life balance

3.0

Senior management

3.0

Career opportunities

2.7

Compensation and benefits

Papa John's has an employee rating of 3.4 out of 5 stars, based on 6,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Papa John's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

Nov 17, 2010

Try a different chain

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Almost always hiring if you are in need of a job. The managers are generally willing to help you out with any scheduling that you might need done, as a student this is very import to me. Not a lot of stress and generally easy work.

Cons

Papa Johns is a good place to work for a while, but don't plan on making it a long term place. Shift managers only make about 8.50 an hour and raises are basically non-existent. Forget about pay raises as a delivery driver. Upper management basically assumes that all lower level employees are below them. Papa Johns does not reward hard work very well.

1.0

Mar 14, 2010

Sucks

Pizza delivery driver

Recommend

CEO approval

Business Outlook

Pros

Drivers spend much of their time alone in their cars. Bizarre things happen that you just could not make up - sometimes they're funny.

Cons

It is difficult to go to work everyday for a company that has so clearly shown its disdain for the people on their front line.

4.0

Nov 30, 2008

Great place to work for the right kind of person.

Director

Recommend

CEO approval

Business Outlook

Pros

The culture is great and the people you work with are outstanding. Work environment is relaxed and minimal politics at the corporate HQ. Many of the silos that once existed between departments have been torn down. There is more cross functional collaboration now and this has greatly improved performance and morale. I cannot say too many good things about the people who work at the corporate office. Most have a high level of team orientation and work hard to support others in the company. Many of the managers, directors and Sr. leaders show great concern for their team members. I personally have seen several go the extra mile. Nigel Travis has done great things to build morale among the team and is very good at communicating.

Cons

Sometimes things change very quickly and you must be comfortable with rapid change to work there. Benefits are not as good as other employers in area. Due to constant budget constraints several areas are understaffed and team members in those areas are over worked and highly stressed. The challenges of the current economy and the costs of commodities and labor place constant pressure on the budget and there are "seasons" of cost containment that result in travel restrictions etc. Upper management is against laying anyone off but hiring is often suspended and staffing is seldom in line with performance expectations.

Viewing 7 - 9 of 6,773 Reviews

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Jobs at Papa John's

Restaurant Team Member

Restaurant Team Member

Restaurant Team Member

Delivery Driver (Company Car Provided)

Papa John's

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Sucks

Great place to work for the right kind of person.

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