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PaperCut Software

Engaged Employer

PaperCut Software reviews

3.5

63% would recommend to a friend

(74 total reviews)

Chris Dance

67% approve of CEO

53% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

PaperCut Software has an employee rating of 3.5 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PaperCut Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

74 reviews
5.0
Nov 9, 2022

Best company ever?

Senior support engineer
Recommend
CEO approval
Business Outlook

Pros

- Get to work for an environmentally and socially-conscious company. 4 weeks of vacation to start, extra week of vacation for every 5 years you stay. Hybrid Remote working (mostly remote, but there are a couple team days in the office each week). Extremely supportive and understanding managers that genuinely care about their people. People that bring a positive outlook and distinguish themselves usually get promoted or create their own positions.

Cons

Management works hard to get people's opinions and build consensus before making any changes, the flip side to this is that sometimes it feels like we could be a little more decisive. HQ is in Melbourne, Australia so the Portland office feels a little disconnected sometimes. Many roles are Melbourne-only, so there are not that many change jobs in the US. The result is that most people in regional offices have been doing the exact same job for the past 5-7 years.

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PaperCut Software Response
3y
Thank you for your review, I am so pleased to hear you’re enjoying your time at PaperCut. We’ve been working hard over the course of 2022/23 to establish the right level of leadership to support faster and more effective decision-making. As we become more comfortable with our company strategy and our roadmap, I’m hopeful those leaders will feel more empowered to be more decisive. I can appreciate how that is likely to impact our PaperCutters’ experience. Global connection and mobility are personal passions of mine and I’ve had a number of conversations with the Talent team on how we can improve in that space over the coming months. I got a chance in my early career to work overseas and it shaped me a lot. I developed a global view, and passion for new areas. I want to continue to offer this to others where we can, and where it makes sense in terms of a win-win for all involved. Keep me posted if you have any more feedback in this area. - Chris
4.0
May 10, 2022

Good culture

Product engineer
Recommend
CEO approval
Business Outlook

Pros

Caring about employees. Make useful products. Use good technology.

Cons

Difficulty at times with restructuring.

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PaperCut Software Response
3y
First of all, thank you for writing us this feedback, and recognising something that is dear to my heart - caring for our employees. Making products that customers love with technology that just works is also at our core, so I’m glad to hear you are feeling that too within your role. I hope that the changes we’ve made to the focus areas of our product teams and how that relates to our company strategy and product roadmap have become clearer throughout the year. If you still have any concerns, please feel free to reach out to me or Jules. We’d love to hear your thoughts on team structures and our approach to change. - Chris
5.0
Mar 30, 2022

Supreme Culture

Strategic partner manager
Recommend
CEO approval
Business Outlook

Pros

Scale-up of a software company is an exciting place to be. PaperCut lives its values. The kindest experience I've had. Clear strategy, goals and an understanding of how I can contribute to that. Awesome experience

Cons

Wish I got here sooner

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PaperCut Software Response
3y
Thank you for your feedback. It was a joy to read. This year we experienced a big shift in our approach to setting out our strategy and cascading goals throughout PaperCut. It’s so great to hear that you are reaping the benefits of this approach! - Chris
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ReviewsPaperCut Software reviews

Glassdoor has 78 PaperCut Software reviews submitted anonymously by PaperCut Software employees. Read employee reviews and ratings on Glassdoor to decide if PaperCut Software is right for you.