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PaperCut Software

Engaged Employer

PaperCut Software reviews

3.5

63% would recommend to a friend

(74 total reviews)

Chris Dance

67% approve of CEO

53% positive business outlook

Ratings by category

3.9

Work/Life balance

3.7

Culture & values

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.0

Senior management

3.0

Career opportunities

PaperCut Software has an employee rating of 3.5 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PaperCut Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

74 reviews
5.0
Jun 3, 2019

What you hear is what you get!

Papercut employee
Recommend
CEO approval
Business Outlook

Pros

- True start up culture - leadership wants to hear from employees and genuinely cares for the people - Innovative in every way from the product to the employee benefit offerings - Everyone is so welcoming and friendly which brings a real feeling of family and unity within the company - Everything I was told in my recruiting process was true - that doesn't happen often! My interviewers were transparent and clear in who PaperCut is and where my role sits within where they want to be which gave me a real sense of purpose and feeling of worth right from the offer stage

Cons

- The communication from HQ in Melbourne to Bracknell can be lost. It would be great to have high level leadership updates in the bi-weekly meetings that we have insight into what is happening at a global company level

2.0
May 31, 2019

The good and the bad

Software engineer
Recommend
CEO approval
Business Outlook

Pros

PaperCut has a number of benefits including flexible hours, share the success program, friendly and passionate people (most anyway), and a great product

Cons

Very poor internal communication, particularly recently, and expectations are often unclear. This has caused a lot of unnecessary stress on many people. Change is inevitable, but change management makes or breaks a company. Expectations on some are too high and others too low.

avatar
PaperCut Software Response
7y
Thank you for the feedback. Sometimes we can think we are communicating right but obviously we still have loads of room for improvement. Being a young company, we will take these comments to heart and put more focus on change management, especially communication. Please reach out to me or anybody else who you trust and share your ideas to help us improve. We have begun to discuss moving to self-forming teams and we want to empower everyone to bring their capabilities into PaperCut. At the same time, as we are implementing this we have to consider people’s career aspirations and the impact these changes might have on their experience at PaperCut. So please speak to me, the LT, P&C or the OR, we would love your input.
5.0
Jan 23, 2019

Never loved Mondays better

Business analyst
Recommend
CEO approval
Business Outlook

Pros

Amazing culture right from on boarding experience to helping settle in the role to empowering and encouraging to try new things at work - never loved going to work so much !Not at all exaggerating when I say I love Mondays and going to work is so much fun and work in itself is so fulfilling and satisfying. When there is trust and respect and freedom to try new things - innovation automatically happens and thats what we do here ! We are all into technology and most of PaperCutters are real cool geeks but we all value each other just as a family. Super duper humble CEO, very approachable, ever smiling HR team, very patient finance team and super cool teammates who are just as serious about the table tennis , in-house yoga , brekkie and coffee catchups, just as they are about a deliverable and deadline and customer satisfaction. We work hard and party harder. Our tech-fests are so inspiring and motivating ! And yea did I mention our "just saying thanks" ritual where our help and good deeds are recognised ! We also have our own coffee machines and we are all trained baristas here. Our newest friend Google made us more popular but so do our very own techies who do dev talks !! PaperCut is the best team I have ever worked for !

Cons

There is scope of improvement as we grow, just like any organisation. Not a CON as such so not listing here :)

avatar
PaperCut Software Response
7y
Thank you so much for leaving such a detailed review! So happy to hear PaperCut has managed to make those pesky Mondays much better for you. I really value the personal feedback as well as you mentioning some of the other people who contribute to making PaperCut the way it is. Feel free to show off your barista skills next time you see me walking by the cafe!
Viewing 61 - 63 of 74 Reviews
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ReviewsPaperCut Software reviews

Glassdoor has 78 PaperCut Software reviews submitted anonymously by PaperCut Software employees. Read employee reviews and ratings on Glassdoor to decide if PaperCut Software is right for you.