PaperCut Software reviews

3.5

63% would recommend to a friend

(74 total reviews)

Chris Dance

67% approve of CEO

53% positive business outlook

PaperCut Software has an employee rating of 3.5 out of 5 stars, based on 74 company reviews on Glassdoor which indicates that most employees have a good working experience there. The PaperCut Software employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

74 reviews
5.0
Jul 12, 2023

Great Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People first mentality and a leadership team that truly cares. Non-corporate environment with great benefits for a small company.

Cons

It's an 20 year old startup that is scaling and that comes with it's own set of challenges.

4.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Great pay, Fantastic benefits, solid work/life balance, authenticity at each level, a fun culture, a great product, a compelling vision,

Cons

PaperCut has all the right ingredients... We are just still figuring out the best way to balance worker autonomy/ creativity with clarity in decision-making. It's never easy to find the sweet spot, but I think we are getting close. 5 years in, I have had a few reality checks, and more than a few disappointments, but who hasn't? Overall PaperCut is still the company I see myself at 5 years from now.

avatar
PaperCut Software Response
3y
Thank you very much for your feedback, I hope you know that we do take the advice to heart. The leadership team and I consistently work on staying true to our purpose and values, while continuously improving our PaperCutter, channel and product experience. As you’ve mentioned, we’re all learning together. I hope you’ve managed to find the balance you need to circumnavigate this new world post the last two years through our flexible working philosophy as well as having some further clarity on your role, your contribution with us, and where you fit in with the team. We’re glad to have you on board with us and I look forward to the next 5 years together! - Chris
5.0
Jun 21, 2021
Recommend
CEO approval
Business Outlook

Pros

PaperCut genuinely cares about its employees' safety, satisfaction, and growth opportunities at work. It's structured in a way that you can pursue your passions regardless of title or 'status'. They're also very good at supporting work-life balance compared to most American companies (since they're Aussie-based).

Cons

Our systems have always been a bit frustrating.

avatar
PaperCut Software Response
3y
Thank you for taking the time to provide us with feedback. Caring for our employees is a huge part of who we are, and as you would know, is the C in our CHIN values. I’m glad to hear we have successfully imparted our Aussie work-life balance approach in the Americas region, I always say life comes first! If we also love our work, it genuinely feels like it's not work! We need to keep it that way. I’m sorry to hear that some of our systems are frustrating. We would love to hear more about where we can improve and if you’ve got any suggestions for us in this space. I know the Business Experience team have a number of internal systems initiatives in flight, so don’t hesitate to reach out to them with your feedback either. This is one area we're focusing on, but I do acknowledge that there are limited resources on internal systems and it's a "one byte at a time" improvement - Slowish, but hopefully impactful over the long term. - Chris
Viewing 7 - 9 of 74 Reviews

Glassdoor has 78 PaperCut Software reviews submitted anonymously by PaperCut Software employees. Read employee reviews and ratings on Glassdoor to decide if PaperCut Software is right for you.