Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 6 reviews)); "Beautiful new office." ((in 4 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 8 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Unclear communication." ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(133 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 133 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

133 reviews

1.0

Jan 22, 2024

Good time pass but no growth

Customer support representative

Recommend

CEO approval

Business Outlook

Pros

work from home/anywhere and anytime

Cons

no growth. micro managing, no future of company constant change of people. People leaving all the time. n

1.0

Dec 26, 2023

Poor leaders and culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Central location and nice office if you wish to work from the there and opportunity to work from home.

Cons

A notable decline in the company culture since most recent leaders took over in 2022. The leadership team actively support other toxic leaders despite complaints to HR, who appear either powerless or unwilling to make changes. C-Level are generally invisible and appear incapable in their position, they also come across as untrustworthy when they do share information. Nepotism is the basis for promotion and little to no support for people who don’t fit in with certain peer groups, More of a popularity contest with little value on what you deliver.

1.0

Nov 23, 2023

CTO isn't really technical at all

Sr manager software engineering

Recommend

CEO approval

Business Outlook

Pros

People in HR, IT are nice

Cons

Engineering was pretty sucks due to the CTO who doesn't really understand the technology and where it leads. Not sure where and why we hired someone like that.

Viewing 28 - 30 of 133 Reviews

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