Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "Good work/life balance" ((in 7 reviews)); "There are still some dedicated colleagues who foster a positive, collaborative spirit despite the challenges." ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "good perks and benefits" ((in 5 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Unclear communication." ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

5.0

Sep 1, 2022

Best Company I Have Worked For

Cloud operations engineer

Recommend

CEO approval

Business Outlook

Pros

This company has great culture with opportunity for growth. You can have as much responsibility as you want.

Cons

Decision making can be flakey.

PayByPhone Response

Thank you for your review. We aim to continuously improve and feedback truly helps us ensure we are on the right path. We definitely will continue to attract the best talent!! :)

5.0

Aug 30, 2022

Great company culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Supportive leaders who can lift you up

Cons

Nothing major that I can mention

PayByPhone Response

Thank you for your Review. We aim to continuously improve and we are glad to see that our efforts are paying off.

5.0

Jul 28, 2022

Good company

Software developer

Recommend

CEO approval

Business Outlook

Pros

New office is really nice

Cons

Salary is not the best

PayByPhone Response

Thank you so much for your Review. We continue to improve with thoughtful feedback and appreciate your input.

Viewing 49 - 51 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

Regional Sales Director