Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "I have found my colleagues have a great work ethic and employ a refreshing 'always willing to help’ attitude." ((in 6 reviews)); "Great culture" ((in 5 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

4.0

Jan 26, 2021

Good stepping stone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

can work with new technologies and industry trends. work life balance.

Cons

require more maturity in people management.

PayByPhone Response

Thank you for providing us with constructive feedback regarding your experience at PayByPhone! We are working hard to improve the employee experience - your feedback allows us to make improvements to the current processes in place!

1.0

Jan 26, 2021

Toxic

Finance

Recommend

CEO approval

Business Outlook

Pros

Lots of games and prizes to be won.

Cons

Horrible training. Colleagues sabotage you in many ways because they feel threatened. You can work over time and present all your ideas to improve the department but you will never be taken seriously. You go through a 4 step interview process, get the job because you are well qualified and they will let you go because of the accounting assistants who train you incorrectly on purpose so they can keep their job.

3.0

Jan 24, 2021

Nice people but the company/work/organisation is a total mess

Manager

Recommend

CEO approval

Business Outlook

Pros

salary, work/life balance, schedule flexibility

Cons

- lack of alignment from top management - powerless CEO with a vision that can't be deployed as CFO's micromanagement blocks progress within the company - Finance teams truly focus on not letting other teams do their work. - People feel frustrated and it doesn't take long for new employees to realise that there is no point on working for a company who can't align mission, vision, resources and management

Viewing 85 - 87 of 134 Reviews

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Jobs at PayByPhone

Regional Sales Director

Regional Sales Director

Regional Sales Director