Does PayByPhone pay their employees well?

According to anonymously submitted Glassdoor reviews, PayByPhone employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at PayByPhone. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at PayByPhone?

42% of PayByPhone employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated PayByPhone 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at PayByPhone?

Software Developer (20) , Product Designer (4) , Product Manager (4) , Senior Software Developer (4) , Senior Software Engineer (4) , Manager (3) , QA Analyst (3) , Senior Product Manager (3) , Software Development Manager (3) , Customer Support Representative (2) , Management (2) , Sales Manager (2) , Software Engineer (2)

What are the pros of working at PayByPhone according to real employee reviews?

"Great people on the ground that care (at least the ones that are left)" ((in 20 reviews)); "Good work/life balance" ((in 7 reviews)); "introduce an in office routine gradually, as well as interact with members across all teams and departments." ((in 6 reviews)); "I have found my colleagues have a great work ethic and employ a refreshing 'always willing to help’ attitude." ((in 6 reviews)); "Great culture" ((in 5 reviews))

What are the cons of working at PayByPhone according to real employee reviews?

"Also the salary is on the low side." ((in 7 reviews)); "Disorganized and chaotic management (constant change and reorganization)." ((in 6 reviews)); "Aucun objectif du manager et aucune réunion hebdomadaire" ((in 5 reviews)); "Benefits have been stripped away" ((in 5 reviews)); "Bad Leaders and pay." ((in 4 reviews))

What are employees saying about PayByPhone layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about PayByPhone layoffs and their outlook for job security at PayByPhone in 2026.

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PayByPhone

Part of Corpay

PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.8

Culture & values

2.8

Work/Life balance

2.7

Career opportunities

2.6

Senior management

2.5

Compensation and benefits

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

134 reviews

1.0

Feb 12, 2021

Terrible management

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Full Fridge and lots of fun

Cons

Management is very business like, with no direction or goals, visions change every week, and engineers are seen as labor, tolerance for racism has been seen, and there has been several cases of sexual harrasments

3.0

Feb 2, 2021

Okay

Software developer

Recommend

CEO approval

Business Outlook

Pros

Culture is great, people are great.

Cons

Finance Team, lack of forward planning, lack of striving for better, not just at the current market, implementing anything new feels like it has to jump 20 hurdles or approvalm

5.0

Jan 28, 2021

Evolving from project based to agile development environment

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

Lots of potential to innovate, grow as a professional and great peers! Very competent senior management team moving towards true agile development environment in 2021..

Cons

Too much work load to manage...

PayByPhone Response

Thank you for providing such insightful feedback! We are working hard to ensure we deliver on the goals we have set for 2021!

Viewing 82 - 84 of 134 Reviews

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