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      PayByPhone

      Part of Corpay

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      PayByPhone reviews

      2.7

      42% would recommend to a friend

      (134 total reviews)

      Jonny Combe

      31% approve of CEO

      33% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      2.8

      Culture & values

      2.8

      Work/Life balance

      2.7

      Career opportunities

      2.6

      Senior management

      2.5

      Compensation and benefits

      PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      134 reviews
      5.0
      Mar 17, 2021

      First Three Months

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am just completing my first three months as a Product Manager at PayByPhone. There is a great, clear structure to onboarding new team members. Meetings with your with colleagues from all areas of the company (and not just counterparts) is included enabling me to learn the company’s culture, strategy and offerings. The process is designed to not just cover the frist week but covers the first three months. I have found my colleagues have a great work ethic and employ a refreshing 'always willing to help’ attitude. I've really enjoyed my initial starting period and am looking forward to expanding more and becoming more self sufficient.

      Cons

      Any cons I may have are related to finding new employment within a global pandemic and have nothing specific to PayByPhone. Hopefully not too long and we can enjoy some quality face to face time.

      avatar
      PayByPhone Response
      4y
      Thank you for providing us with your feedback! This is an exciting time to be apart of PayByPhone and we are glad to have you on our team!
      4.0
      Mar 16, 2021

      Turning things around

      Software development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership Skilled technical workforce Great culture Work life balance

      Cons

      Many competing internal initiatives to manage

      avatar
      PayByPhone Response
      4y
      Thank you for providing us with your feedback! This is an exciting time to be a part of PayByPhone and we are glad to have you on our team!
      1.0
      Mar 16, 2021

      Meh

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get nice lunches....that's about it

      Cons

      No one talks to each other face to face Not very professional Not a pleasant company culture Not very welcoming Management was not great

      avatar
      PayByPhone Response
      4y
      Thank you for taking the time to provide us with your feedback. The growth and development of our team members, including our management team members has been a big focus for us. This year, we focused on building tools and resources to provide development opportunities for our people, including a new leadership development program and skills training courses and workshops. It’s no secret that PayByPhone has grown immensely over the past few years, and a priority for us going forward is to ensure our people have the opportunities to grow and develop into strong leaders. Transformation takes time and we are investing in it.
      Viewing 79 - 81 of 134 Reviews
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      ReviewsPayByPhone reviews

      Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.