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PayByPhone

Part of Corpay

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PayByPhone reviews

2.7

42% would recommend to a friend

(134 total reviews)

Jonny Combe

31% approve of CEO

33% positive business outlook

PayByPhone has an employee rating of 2.7 out of 5 stars, based on 134 company reviews on Glassdoor which indicates that most employees have an average working experience there. The PayByPhone employee rating is 27% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

134 reviews
1.0
Dec 21, 2020

Very negative environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some good people in the company, well resourced company that is frequently happy to throw money at problems

Cons

Very negative environment with unrealistic expectations and little or no direction or training. My manager worked so many hours that they seemingly couldn't think straight let alone work with us on a coherent plan for our team (there was a sense in my team that planning never went further than the following week). What initially seemed like a positive environment (usual tech co trimmings of snacks and games etc) was soon dashed and it became clear that there are a lot of disgruntled staff members and some quite sour relationships between different teams. Turnover (terminations and resignations) across the business seemed quite high but particularly in finance. The commercial viability of the business is probably questionable unless the product evolves significantly. Lastly, there were some management behaviours that I wasn't comfortable with around the manner in which some staff members were spoken to (reported to HR).

avatar
PayByPhone Response
5y
Thank you for taking the time to provide us with feedback regarding your experience working at PayByPhone. Over the past year, we have worked tirelessly to build the right tools and resources that will provide development opportunities for our team members. As we grow, we are also learning and are open to having a conversation with you to hear more about your experience. You can reach us at people@paybyphone.com.
5.0
Dec 8, 2020

Great

Recommend
CEO approval
Business Outlook

Pros

Lots of things to build, Fast growing Company

Cons

Lack of structure, many changes

5.0
Dec 3, 2020

Fun progress tech company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place for those wanting a challenge and wanting to be part of the success of a company

Cons

Company is growing very quickly and this needs to appeal to those that work here.

Viewing 91 - 93 of 134 Reviews

Glassdoor has 149 PayByPhone reviews submitted anonymously by PayByPhone employees. Read employee reviews and ratings on Glassdoor to decide if PayByPhone is right for you.